QA Tester

4 weeks ago

Toronto, Canada Jolera Inc. Full time

**Who We Are**

Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped transform hundreds of MSPs & solution providers worldwide With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.

**Who You Are**

You are a Senior Quality Assurance Specialist who will be will be responsible for ensuring the detailed and timely delivery of innovative, cloud-based software, demonstrating expertise in both manual testing and automation. You will possess a process driven approach, outstanding problem-solving skills, and a dedication to quality assurance.

**What You’ll Do**
- Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
- Develop comprehensive test strategies and plans while continuously refining QA processes, methodologies, and tools to elevate productivity and software quality
- Collaborate within an agile environment using Azure DevOps tools, analyzing user stories and acceptance criteria to build robust test scenarios that align with defined objectives
- Engage with diverse teams (developers, product owners, business analysts) to comprehend requirements and validate test outcomes by demonstrating tested features
- Devise and implement manual test cases and plans to verify software functionality, usability, and performance
- Implement, log defects, perform root cause analysis, report findings, and handle QA metrics
- Design, develop, and maintain automated test scripts and frameworks (e.g., Selenium, Playwright, Cypress) to streamline testing efficiency and accuracy
- Integrate automated tests into the CI/CD pipeline for seamless continuous testing and deployment
- Provide mentorship and guidance, encouraging a culture of continual learning and knowledge exchange among team members

**Qualifications**:

- Bachelor's degree or equivalent experience in Computer Science, Engineering, or related field, or equivalent practical experience
- Minimum 5 years of demonstrable experience in manual software testing and QA automation
- Proficient understanding of SDLC, testing methodologies, and agile/scrum practices
- Proficiency in crafting and performing manual test cases, test plans, and scripts
- Expertise in automation tools/frameworks (Selenium, Playwright, Cypress) and programming languages (Java, Python, C#) for test automation
- Familiarity with issue tracking systems (Jira, Azure DevOps) and CI/CD principles
- Outstanding analytical, problem-solving, communication, and teamwork skills

**What We Offer**
- Remote work
- Competitive compensation & benefits package
- Company Perks
- Company events, recognitions, and celebrations
- Career development and growth opportunities

**Salary**: $90.00-$100.00 per year

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