Restaurant Guest Service Manager

6 months ago


Oakville, Canada Beertown Public House Full time

**TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**:
Do you love hospitality, but prefer to work only during the daytime? Well, HERE is your opportunity to work in a fun, fast-paced restaurant, owning all aspects of daily opening procedures & lunch service.

With new locations on the horizon, Charcoal Group is growing and seeking the best and brightest Hospitality and Culinary minds to join our team of proven pros. We believe our success is driven by working alongside Leaders who are continually growing and driving to push themselves, their team and our business forward.

Our goal is to foster a work experience that provides our Chefs & Managers with:

- Pride in their role and the company they work for
- Personal & professional respect from all stakeholders
- Ongoing learning & career development with a clear path for growth
- An independent atmosphere that welcomes everyone’s ideas & initiatives
- Competitive remuneration (plus benefits & earned bonuses)
- Meaningful relationships and mentorships
- Possibilities for personal & professional growth
- all while having good time

If you
- know that ‘real’ people work nights & weekends,
- believe that successful people don’t know more, they do more,
- feel the restaurant operates at it’s best when you’re there,
- take the bull by the horns,
- work hard to succeed hard,
- aspire to achieve greatness in your career,

success is here for you to work towards.

**About the Guest Service Manager Role**:

- Full-time, salaried, entry level hospitality management position
- Responsible to oversee daily opening procedures ensuring each day is set for success
- Operate lunch shifts with excellence, focusing on increasing in lunch sales week over week, year over year.
- Overseeing Front of House team fulfilling steps of service and all side-work both before & after service.
- Assisting Guests & handling any concerns during the shift with Hospitality from the Heart.
- Hire, train, mentor and schedule (weekly) Host team
- Monitor daily cleanliness of restaurant, attacking any cleaning & repair concerns with urgency
- Manage reservation book including facilitating the planning & set up of large group events
- Assist in managing costs related to service - Front of House Labour, Uniform Inventory, Paper Goods/Office Supplies (to name a few)

**Guest Service Manager Earnings & Perks**:

- $45,000 - $50,000 annual salary
- Bonus Incentive ($6000 annually, paid quarterly as earned)
- Comprehensive Management Benefits & Life Insurance Plan - enrolled on day 1
- Paid Vacation Time
- Daily Management Meals
- Charcoal Group Dining Discount
- Comprehensive initial & ongoing training provided
- Career growth & ongoing development opportunities
- Positive, supportive & inclusive team culture

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$48,000.00 per year

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount

Schedule:

- Day shift
- Holidays
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Restaurant management: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person



  • Oakville, Canada Beertown Public House Full time

    **TO THOSE LOOKING TO ASPIRE TO GREATNESS IN YOUR CAREER, READ ON**: Do you love hospitality, but prefer to work only during the daytime? Well, HERE is your opportunity to work in a fun, fast-paced restaurant, owning all aspects of daily opening procedures & lunch service. With new locations on the horizon, Charcoal Group is growing and seeking the best and...


  • Oakville, Canada Restaurant Brands International Full time

    **About Restaurant Brands International**: Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS®,...


  • Oakville, Canada Milestones Burloak Full time

    **Our Milestones' team is rapidly growing and we're looking for Managers to join our Burloak Location!** The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is...


  • Oakville, Canada Milestones Burloak Full time

    **Our Milestones' team is rapidly growing and we're looking for Managers to join our Burloak Location!** The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is...


  • Oakville, Canada Holiday Inn Burlington Hotel & Conference Centre Full time

    **THE ROLE**: The Assistant Front Office Manager position is generally responsible for managing and coordinating the activities of all Front Office employees (guest registration, security, telephone services and night audit) to ensure guest satisfaction and maximizing hotel profitability. **ACTIVITIES**: The duties of the Assistant Front Office Manager...

  • Guest Services Manager

    7 months ago


    Oakville, Canada Holiday Inn Oakville @ Bronte Full time

    **JOB OVERVIEW**: **COMPANY DESCRIPTION**: Holiday Inn® hotels look for people who are genuine, friendly, thoughtful and resourceful. People who care enough to go the extra mile to give our guests a great experience. Welcome. Now that you are a part of our family, let’s explain the role you'll play. What’s the job? The moment a guest steps into one of...

  • Guest Service Agent

    3 days ago


    Oakville, Canada Sandman Hotel Group Full time

    First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and...

  • Guest Service Agent

    20 hours ago


    Oakville, Canada Sandman Hotel Group Full time

    First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and...

  • Guest Service Agent

    4 days ago


    Oakville, Canada Holiday Inn Oakville @ Bronte Full time

    **COMPANY DESCRIPTION**: **JOB PURPOSE**: The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests that they’ve made the right choice to stay with us. To deliver a great guest experience - a Guest Services Representative will check in and out guests efficiently,...

  • Restaurant Manager

    2 days ago


    Oakville, Canada Tim Hortons | Kahuna Coffee Co. Full time

    As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business. You are an expert at recruiting,...


  • Oakville, Canada The Landing Group Full time

    **Harper's Landing is looking for a Service Manager to come join our team!** Our vision begins with genuine and fun experiences and ends with our Guests and teammates knowing we care. This goes beyond the building and fixtures. It means menus are developed, service standards are perfected, music is handpicked and experiences are made with our people as our...

  • Restaurant Manager

    2 months ago


    Oakville, Canada Chop Steakhouse and Bar Full time

    **Overview** **Responsibilities** - Supervise daily restaurant operations, including staff management, inventory control and customer service - Train, mentor, and evaluate restaurant staff to ensure high performance and adherence to company standards - Ensure compliance with health and safety regulations, maintaining a clean and organized restaurant. -...


  • Oakville, Canada Tim Hortons | Kahuna Coffee Co. Full time

    Our General Manager is a specialist who helps the business by executing not only the in-restaurant training program for Tim Hortons University but oversees and is responsible for the day to day Operations, Perfromance Management and Financial Accountability of this Restaurant. You can make a difference in improving the operational efficiency of our...


  • Oakville, Canada Tim Hortons | Kahuna Coffee Co. Full time

    The Tim Hortons Restaurant Management Trainer is responsible and accountable for the hands-on training of Tim Hortons University participants learning Management and Operations of Tim Hortons Restaurants. Our Training Manager is a specialist who helps the business by executing the in-restaurant training program for Tim Hortons University. You can make a...


  • Oakville, Canada Tim Hortons | Kahuna Coffee Co. Full time

    The Tim Hortons Restaurant General Manager is responsible and accountable for the hands-on training of Tim Hortons University participants learning Management and Operations of Tim Hortons Restaurants. Our General Manager is a specialist who helps the business by executing the in-restaurant training program for Tim Hortons University. You can make a...


  • Oakville, Canada Tim Hortons | Kahuna Coffee Co. Full time

    As a Assistant Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Manager and Restaurant Owner in running a successful...


  • Oakville, Canada Northland Properties Full time

    Do you have a passion for hospitality and food? Do you want to join a team where you can show off your skills, learn new tricks, and be mentored by amazing leaders? Are you looking for a home where you can grow your career? If the answer is yes, then you are in the right place, and we would love to meet you. Who We Are Denny's has been proudly serving local...

  • Restaurant Manager

    6 months ago


    Oakville, Canada East Side Mario's Full time

    Hey, wanna be part of the family? East Side Mario’s is all about good food, family, friends and fun. It’s a lively place where folks can relax and enjoy their favourite Italian foods in a warm and friendly atmosphere. It’s also a rewarding place to work for energetic people with a great personality and a knack for keeping guests happy. Whether...

  • Restaurant Manager

    7 months ago


    Oakville, Canada Catch Hospitality Group Full time

    Catch Hospitality was founded in 2000, and we are a passionate, innovative, full-service restaurant and catering company. Located in the thriving Bronte neighbourhood of Oakville and Hamilton. Catch currently has eight restaurant concepts in its very diverse portfolio and we are still growing. We offer opportunities across all of our concepts including: The...


  • Oakville, Canada Chop Steakhouse & Bar Full time

    Are you passionate about food, drinks and the restaurant industry? Do you live for hospitality? We are looking for the right person to join our team, someone who is charismatic with guests, fun, excited about leadership, and wants to learn and grow through mentorship and development. Overview Our people are the heart and soul of our business, and we are on...