Rental Coordinator- Calgary Climate Control

3 months ago

Airdrie, Canada Cooper Equipment Rentals Full time

Build your Career at Cooper Equipment Rentals
We are looking for customer-oriented, motivated individuals to join our professional team.
Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.
Why Work with Us? Perks
- Competitive salary
- Excellent benefit package with premiums paid by the company
- Uniform, safety boots/shoes, safety gear provided
- RRSP Match
- Safety-minded organization
- Stable, year-round employment
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility

What You’ll Be Doing
**Duties and Responsibilities**:

- Answer telephone inquiries from customers / sales and process all rental requests; escalate and communicate professionally & effectively.
- Maintain and document on-site inventories and communicate findings to staff daily; strong commitment to inventory control required.
- Process new rental contracts daily as per standard operating procedures.
- Single point of contact for cycle billing, contract filing, equipment exchanges, weekly open order contract report reconciliation etc.
- Coordinate with the service department on all rental equipment and service/repair issues to the rental fleet.
- Dispatch/coordinate with drivers to arrange delivery of construction equipment to customer jobsites.

What You’ll Bring to the Team
**Qualifications and Requirements**:

- Minimum of one year of experience in the customer service industry or construction industry required. Experience in the construction equipment rental industry is a definite asset
- Knowledge of heat and propane industry and equipment is an asset
- Self-starter, customer service oriented and team player
- Thrives in a fast-paced environment with strict deadlines
- Comfortable with computers; knowledge of Systematic is an asset
- Available to work overtime when required
- Excellent problem-solving skills
- Strong verbal and written communication skills with the ability to converse with colleagues, customers, and other parties in a professional and courteous manner
- Pride in what you do

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.

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