Wnw Admissions

Authentically Wet'n'Wild, distinctly Canadian, Wet'n'Wild Toronto is the premier Waterpark in Toronto. We offer the best water rides in the industry.
**Department**: Admissions
**Availability**: Monday to Sunday, various operational hours and holidays
**Position Type**: Seasonal
**Reports To**: Ticket/ Season Pass Supervisor
**JOB DESCRIPTION**:
As a Ticket and Season Pass Attendant, you will be one of the first points of contact for visitors. The Ticket and Season Pass Attendant will be responsible for assisting guests with purchasing a ticket or season pass, processing season pass, and delivering excellent customer service. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
**KEY RESPONSIBILITIES**:

- Sell tickets/season passes and manage transactions using computerized point of sale system.
- Monitor supply inventories and alert the supervisory lead of any potential replenishment needs.
- Accurately process and activate season passes for new and renewing guests, ensuring all required information is entered accurately into the system.
- Attend to guest issues and resolve within their authority.
- Keep the ticket area clean, organized, and stocked with necessary supplies.
- Must be available to work all shifts whether they are morning, afternoon, or evening hours.
- Follow all park standards, policies, and procedures.
- All other duties as assigned or necessary to support the park as a whole and the Operations department. Management reserves the right to add or remove duties when circumstances (e.g. Emergencies, change in workload, rush jobs, staff levels, or technical development) arise.

**SKILLS & ABILITIES**:

- Guest Focused
- Team Player
- Good Communication Skills
- Trustworthy
- Goal Oriented
- Self-Starter

**PHYSICAL DEMANDS**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to sit and/stand/and walk for long periods of time throughout the day.
- Requires occasional lifts and carries up to 60 pounds.
- Requires manual and bi-manual dexterity, fine and gross motor skills, hand/eye coordination, near vision, hearing and speech.
- Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. This position requires occasional work in or around wetness, confined spaces-cramped quarters, heights, noise, detergents/chemicals, mechanical hazards, moving objects, fumes/odors, dust, mists, gases, or vibrations. The noise level is generally moderate.

EQUAL OPPORTUNITY EMPLOYER
WET‘N’WILD TORONTO WATERPARK IS A DRUG FREE WORKPLACE
7855 Finch Ave W
Brampton, ON L6T 0B2
416.369.0123