Medical Office Assistant

2 weeks ago

Calgary, Canada Group23 Sports Medicine Inc Full time

**Medical Office Assistant (Full-Time or Part-Time/Casual)**

We’re a rapidly growing start up sports medicine clinic that helps patients to return to peak performance and rise to new levels. We’re looking for friendly, patient centric individuals to join our team in the new role of Medical Office Assistant.

**RESPONSIBILITIES**

By ensuring effective patient information management, the Medical Office Assistant (MOA) plays a key role in delivering on our business definition to offer timely assessment, diagnosis, treatment planning, and rehabilitation of sports injuries and bone and joint problems. Embodying the virtues of Humble, Hungry, and Smart, the MOA ensures a seamless patient journey through the health care system by ensuring the right health care providers have access to the right documents at the right time to deliver positive health care experiences.

**EDUCATION & EXPERIENCE REQUIREMENTS**:

- Certificate or diploma in medical office assistant or related discipline, medical terminology, health information, or equivalent experience in the field.
- At least one (1) year of medical office experience, preferably in a high-volume setting
- Demonstrated experience effectively using telephone and e-communications systems as primary modes of communication.
- Experience using electronic medical records, client management systems (CMS), and/or Alberta Netcare is an asset.

**KNOWLEDGE, SKILLS, & ABILITIES**:

- Manage patient health information, including appropriate filing, retrieval, and sharing of such information with appropriate parties.
- Monitoring and downloading incoming faxes and scans in the CHR regularly throughout day and linking all documents appropriately.
- Responding to and completing all CHR messages received daily.
- Entering X-ray requisitions into Visage.
- Contacting patients with appointment notices for diagnostic imaging and specialists.
- Conducting outbound calling to book external and internal referrals received.
- Rescheduling of patients based on changes in practitioner(s) availability.
- Triaging external referrals.
- Provide role-related administrative support to management, practitioners and other staff.
- Facilitate continuity of care throughout the patient health journey by booking additional services and appointments within the clinic and facilitating referrals to external health care providers, ensuring that appropriate provider, date, time, and location are provided to patient.
- Expedite clinic flow by billing and accepting appropriate payments within the MOA workspace.
- Maintain adequate supply of forms and supplies within the MOA workspace while maintaining clinic tidiness, appearance, and organization.
- Contribute to corporate sustainability by documenting and updating role processes and guiding documents.

**ABOUT GROUP23 SPORTS MEDICINE**

Calgary's best athletes and professional teams, including the Calgary Flames, Calgary Stampeders and Hockey Canada count on our team of professionals to support them, and so can you

At Group23, we know that having a great place to work starts with teamwork. We strive to create an honest and transparent company, with a clear focus on our patients’ return to performance.

Some of our benefits include:

- Inspiring teammates and work environment
- A culture that empowers you to excel
- A competitive group benefits package
- The chance to grab tickets to see your favourite team in action
- An environment of achievers - work at WinSport, the home of the 1988 Olympics and current home of future Olympians and enjoy WinSport tenant discounts

If this resonates with you, we're looking forward to reading more about you Send us a brief cover letter to introduce yourself, tell us about your amazing personality, and share how you will help elevate our patient experience. Remember to upload your resumé too

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