Property Maintenance Coordinator

6 months ago


Brampton, Canada Pearl Builders Group Ltd. Full time

Description

Pearl Builders Group is a commercial and residential real estate project management company. With over 20 years of experience amongst the senior management, Pearl Builders deliveries a wide variety of projects. We manage projects from construction to property management encompassing a complete design/build. Our work ranges from the management and development of complete new builds, refurbishments and fit-outs for Companies.

**Responsibilities**:

- Professionally and courteously handle all inquiries, feedback, complaints or concerns.
- Ensure a high level of resident relations is maintained through regular contact and proactive attention to resident needs
- Meet and interact with residents and prospective residents in a courteous and professional manner
- Foster a strong customer service culture among all staff
- Promote a strong sense of community
- Responding to inquiries from different sites and providing superior customer service
- Answer and direct all incoming telephone calls in a courteous and professional manner
- Liaise with project management team and subcontractors to resolve maintenance issues as expeditiously as possible
- Responsible for site maintenance, repairs, property upkeep and cleaning
- Minor electrical, plumbing and mechanical repairs
- Oversees the interior and exterior maintenance and repairs, landscaping and painting, electrical and plumbing systems, windows, doors, elevators and floors.
- Oversee all property management responsibilities including coverage, cleaning, repairs and maintenance
- Establishes relationships with suppliers, vendors, contractors, and all others serving the community and company
- Respond to after-hours emergencies
- Complete other duties as assigned

**Requirements**:

- 3-5 years of experience in Property Management
- A passion for excellence in customer service delivery
- Exceptional oral and written communication skills
- Strong interpersonal skills
- Strong command of MS Office products: Word, Excel, PowerPoint
- Detail-oriented; ability to resolve problems using facts, sound reasoning and common sense
- Self-starter with high degree of initiative, creativity and flexibility

Work Location: In person



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