Scheduling Coordinator

3 months ago


York, Canada ESS Support Services Full time

**Job Summary**
We are seeking a detail-oriented and proactive Scheduling Coordinator to join our team. Reporting to the Director of HR & Culture, the Scheduling Coordinator acts as first point of contact for direct staff with regards to schedules, call-in and open shifts. Ensures direct staff schedules are completed to meet the need of our clients and the agency.

**Key Responsibilities**:

- Acts as the first point of contact for direct staff questions about schedules, call-ins and open shifts.
- Ensure staff schedules are completed for all departments by facilitating availability process and maintain master schedule in ADP-WFN/AlayaCare.
- Collaborate with managers on staff time off request approval.
- Utilize prescribed call-in process to find replacements for staff call-ins
- Verify schedules and assign shifts on a daily basis by managing calls from staff, timesheets, record reasons for no show or declined shifts.
- Liaise with managers on areas of concern, such as staffing and scheduling related issues as well as collaborate with management to establish staffing model.
- Create, edit and maintain Master Schedules in AlayaCare for In-Home Respite program. Confirms and verifies units of service for In-Home Respite Program against staff timesheets to ensure accurate billing and payroll.
- Managing time and attendance system (ADP-WFN and AlayaCare) to ensure accurate and timely payroll output, including preparing timesheets for manager’s approval.
- Maintain the accuracy of vacation, sick and statutory holiday leaves, including ensuring staff has sufficient hours for the requested leave and maintain vacation and sick days coverage as needed.
- Acts as a resource for staff in the utilization of ADP-WFN and AlayaCare scheduling system.
- Acts as a back-up to HR and Payroll Coordinator. Participates in after hours scheduler-on-call rotation duty.
- Perform other duties as prescribed.

**Qualifications**:

- Post secondary education in Payroll, HR, Administration or related field.
- Previous experience and knowledge in employee scheduling is preferred.
- Demonstrate thorough attention to detail and the ability to manage conflicting priorities.
- Experience and familiarity of ADP Workforce Now and AlayaCare software, is an asset.
- Strong computer knowledge and demonstrated experience in Microsoft Office and other staff scheduling software.
- Excellent interpersonal and customer service skills are essential to maintain effective relations with all levels of internal staff and external contacts.
- Availability after hours and weekends to participate in scheduler-on-call rotation duty, is required.
- Satisfactory Vulnerable Sector Check
- Able to provide proof of full COVID-19 vaccination, upon hire.

**Additional Information**
- To protect the health and safety of our employees, clients and their families and in the interest to follow strong public health measures, it is a requirement of employment at ESS Support Services to be fully vaccinated against COVID-19. ESS Support Services will consider cases needing accommodation as stipulated by the Ontario Human Rights Code._
- In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) ESS Support Services will provide accommodation, accessible formats, and communication supports for the interview upon request_

**Job Type**: Fixed term contract
Contract length: 18 months

Pay: $25.00 per hour

Expected hours: 37.5 per week

Additional pay:

- Overtime pay

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Employee Scheduling: 1 year (required)
- ADP: 1 year (required)

Willingness to travel:

- 25% (preferred)

Work Location: Hybrid remote in York, ON M9N 3B3

Application deadline: 2024-10-20
Expected start date: 2024-11-04


  • Scheduling Coordinator

    7 months ago


    North York, Canada Humber Meadows LTC - Toronto, ON Full time

    This position reports to the Director of Care and ensures staffing levels and master schedules are organized and accurate at all times. The Scheduling Coordinator ensures team member schedules are completed and adjusts for time off and sick calls. The Scheduling Coordinator collaborates with Resident Home Area Managers to ensure all positions are filled and...

  • Scheduling Coordinator

    5 months ago


    North York, Canada UMS Healthcare Agency Full time

    **SCHEDULING COORDINATOR** We are looking for an experienced Scheduling Coordinator to join our team in a dynamic and fast-paced staffing office environment. We are seeking a detail-oriented individual who would like to grow with us and to manage scheduling operations efficiently. **Key Responsibilities**: - Innovatively manage staff schedules,...

  • Scheduling Coordinator

    7 months ago


    North York, Canada TRANQUIL CARE INC. Full time

    As a **Scheduling Coordinator**, you will be a vital part of our healthcare team, ensuring efficient staffing within long-term care and nursing home facilities and communities. Your responsibilities encompass: **- Shift Management**: Skillfully plan and oversee shifts for Registered Nurses, Registered Practical Nurses, and Personal Support Workers, dietary...

  • Scheduling Coordinator

    6 months ago


    North York, Canada Classic Fire + Life Safety Inc. Full time

    **Company Description** Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate...


  • North York, Canada INNOVA Medical Ophthalmics Inc Full time

    _**Looking for a career in the medical industry?**_ We're the largest ophthalmic distributor of eye care instrumentation and associated products to eye care professionals in Canada. We are seeking new talent to join our team at INNOVA’s Toronto Head Office. _**Join us, learn more about our industry and be part of a high-performance team**_. **INNOVA** is...

  • Scheduler

    3 days ago


    North York, Canada ParaMed Home Health Care Full time

    Do you want opportunities for advancement and career progression? Join Canada's largest home health care company today and be well on your way! Many of our Schedulers have gone onto senior positions within our organization. We are looking for our next leaders!!! **JOB SUMMARY** Ensure that coordination of services as related to or between patient/client and...


  • York, Canada Mondelēz International Full time

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You will execute initiatives through I2M and IIM processes for the site and ensure effective execution, coordination, tracking & communication of change as it relates to new and existing products,...

  • Scheduler

    7 months ago


    North York, Canada TKB Custom Millwork Full time

    TKB Custom Millwork has over 25 years of experience and knowledge in building supreme quality custom displays and furnitures for various businesses. We are looking for a Scheduler to join our team! This person will be accountable for scheduling with some administrative support. **Job duties include but not limited to**: - Creating and maintaining...

  • Scheduler

    7 months ago


    North York, Canada FCC CANADA Full time

    **RESPONSABILITIES**: - Developing and maintaining detailed resource - and cost-loaded construction schedules for heavy civil construction projects. - Working with project teams to provide input for baseline schedule and monthly updates, while also maintaining open communication with them when delivery schedules change to allow them to manage their time...


  • North York, Canada Extendicare Canada Full time

    **SCHEDULING AND ATTENDANCE COORDINATOR** At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our leadership team, you will assume ultimate responsibility for providing high quality care while maintaining a safe and healthy environment for...

  • Scheduling Coordinator

    7 months ago


    North York, Canada IATSE 873 Full time

    IATSE is a North American Labor Union, who works in all forms of live theater, motion picture and television production, trade shows and exhibitions, television broadcasting, and concerts as well as the equipment and construction shops that support all these areas of the entertainment industry. **Job title**:Call Steward **Reporting to**:Crewing...

  • Scheduling Coordinator

    6 months ago


    North York, Canada IATSE 873 Full time

    IATSE is a North American Labor Union, who works in all forms of live theater, motion picture and television production, trade shows and exhibitions, television broadcasting, and concerts as well as the equipment and construction shops that support all these areas of the entertainment industry. **Job title**:Call Steward **Reporting to**:Crewing...

  • Scheduler

    6 months ago


    North York, Canada TRANQUIL CARE INC. Full time

    As a Scheduler, you play a crucial role in our healthcare team, managing staffing in long-term care, nursing homes, and communities. Your responsibilities include: - **Shift Management**: Efficiently plan and oversee shifts for healthcare professionals, ensuring optimal coverage. - **On-Call Coordination**: Manage on-call shifts, updating staff availability...

  • Scheduler

    7 months ago


    North York, Canada TRANQUIL CARE INC. Full time

    As a Scheduler, you play a crucial role in our healthcare team, managing staffing in long-term care, nursing homes, and communities. Your responsibilities include: - **Shift Management**: Efficiently plan and oversee shifts for healthcare professionals, ensuring optimal coverage. - **On-Call Coordination**: Manage on-call shifts, updating staff availability...


  • North York, Canada Hanson Canada Full time

    **About Hanson College** Hanson College, established in 2001, is a private educational institution that delivers college diploma programs and language training programs to international students. Our two campuses are located in Toronto and Brampton, Ontario. Our team is committed to providing an inclusive and accessible environment for higher education. We...


  • North York, Canada Hanson Canada Full time

    **About Hanson College** Hanson College, established in 2001, is a private educational institution that delivers college diploma programs, post-graduate diploma programs, and language training programs to international students. Our two campuses are located in Toronto and Brampton, Ontario. Join Hanson to change life trajectories through education for...


  • North York, Canada TORONTO BUSINESS COLLEGE Full time

    Job description **About the College** Toronto Business College is a private career college that has partnered with an Ontario community college to offer programs to international students in the GTA. Our goal is to provide our students with the theoretical knowledge and practical skills required to thrive in the increasingly dynamic workforce. We strive to...

  • Scheduling Supervisor

    4 months ago


    North York, Canada Lumacare Full time

    Person & Family - Centered Care Is at The Heart of Everything We Do at Lumacare! Lumacare believes Person and Family - Centered Care is based on a philosophy of care, treatment and support that empowers Clients to be active and knowledgeable partners in their health care. Whether you join Lumacare in a client facing role, in a leadership capacity, or in a...

  • Scheduling Clerk

    6 months ago


    North York, Canada UMS Healthcare Agency Full time

    **Are you a person who likes to work with a team in a fast paced work environment? Do you like to solve problems and have the passion in helping other people?** PLEASE APPLY! **Responsibilities**: - Schedule shifts with healthcare workers and manage the calendars for facility clients - Coordinate with facilities, retirement homes, and other client members...

  • Scheduling Supervisor

    6 months ago


    North York, Canada Lumacare Full time

    Person & Family - Centered Care Is at The Heart of Everything We Do at Lumacare! Lumacare believes Person and Family - Centered Care is based on a philosophy of care, treatment and support that empowers Clients to be active and knowledgeable partners in their health care. Whether you join Lumacare in a client facing role, in a leadership capacity, or in a...