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Production Centre Assistant

4 weeks ago

Toronto, Canada ONT.COLLEGE OF TEACHERS Full time

**Posting 23-16**:
**Production Centre Assistant**:
**Communications Unit, Corporate Services Department**
- Permanent Position, Category 13 -Hiring Range: $50,428 - $55,833_

Reporting to the Team Lead/Production Officer, this position handles mail and courier operations, provides print production service and support, and administers inventory management, including supplies ordering.

**Responsibilities**

Mail and Courier Services:

- Handle requests received via ticket system
- Process and distribute daily inbound mail, courier, packages, and faxes, in a timely manner
- Ensure mail marked confidential is held secure and delivered unopened to the recipient or their executive assistant
- Process outbound mail and packages for daily pick-up by Canada Post and couriers; arrange for pick-up and track packages, as needed
- Review supplier account orders, track statements and reconcile monthly invoices.

Printing, Finishing and Circulation:

- Handle requests received via ticket system
- Liaise with internal clients to review print requests, as needed
- Operate desktop job-building, printing, copying, bindery finishing and collation
- Perform quality assurance review of products, including image quality, colour correction, and document proofreading for correctness and legibility
- Coordinate job pick-up or distribution, as needed.

Printing and Postage Equipment
- Handle supply replenishment and equipment malfunction reports received via ticket system
- Maintain 90-95 per cent service level uptime for printer fleet
- Place service calls for routine maintenance and/or technical support
- Provide monthly account summary and service reports to Team Lead/Production Officer
- Review account statements and reconcile quarterly invoices.

Inventory Management:

- Review and fulfill publication orders and office supply requests received via ticket system
- Handle and organize packages, cartons and office supplies
- Place online orders to replenish consumable supplies, as needed
- Identify and escalate requests for special orders with Team Lead/Production Officer
- Review supplier account orders, track statements and reconcile monthly invoices.

Other duties:

- Maintain standards for a safe, friendly and efficient workspace
- Assist colleagues, service providers, and visitors at production centre counter
- Provide a daily operational summary to Team Lead/Production Officer
- Participate in team meetings
- Additional duties as assigned by the Team Lead/Production Officer or Manager of Communications.

The Ontario College of Teachers offers competitive salaries, pension, comprehensive benefits and a modern, progressive work environment.

The College supports a flexible work environment, if your role permits, to afford everyone the best of both worlds - a mix of remote and in-office workdays. Schedules will be determined in partnership between individuals, managers, and respective teams.

The College’s mandatory COVID-19 vaccination policy that requires all staff, including prospective new employees, to be fully vaccinated by a Health Canada approved COVID-19 vaccine has been temporarily suspended. Currently new employees will not have to show evidence of vaccination. The College reserves the right to reactivate this policy at its own discretion based on Public Health recommendations. Individuals with valid medical or other human rights-based exemptions will continue to be considered for appropriate accommodation within the policy.

**To apply, please forward your cover letter and resume no later than April 25, 2023.**
- Ontario College of Teachers is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially_

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