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Hospitality Assistant

4 months ago

Toronto, Ontario, Canada Harbourfront centre Full time

Application Deadline:
June 10, 2024


Harbourfront Centre is a leader in providing internationally renowned artistic, educational and recreational programming across a beautiful 10-acre campus at the heart of Toronto's waterfront.

For more than 45 years, Harbourfront Centre has celebrated the best in Canadian culture and the rich mosaic of cultures from around the world, presenting thousands of events annually from music festivals to contemporary dance, to craft and design, to visual arts and more.

Welcoming visitors year-round, there is something for everyone at Harbourfront Centre


We are currently looking to bring on board a
Hospitality Assistant to help support all hospitality-related event services across our campus, as well as perform administration-related tasks.

This role assist with the overall preparation of events and the overall day-to-day operations of the Hospitality department, including artist services duties and inventory management.


Position Title:
Hospitality Assistant

Department:
Visitor Experience

Reporting To:
Manager, Hospitality

Type of Employment:
Seasonal/Contract

Duration of Employment: 8 weeks, June 2- August 19, 2024

Hours of Work: 35 hours per week

Rate of Pay:
$16.55 per hour

Work Location:
At our lakeside campus in Toronto at 235 Queens Quay W.

Duties:

  • Curate and manage Hospitality events for internal and external clients that exceed visitor and client expectations.
  • Attend event meetings alongside Hospitality Manager and work with other departments to execute event vision.
  • Work with the Hospitality Coordinator to assess food and beverage requirements for events and create purchase orders.
  • Attend staff training sessions on procedures, software, and health & safety.
  • Create hospitality event packages for staff within our event management software.
  • Work with the Hospitality Manager to develop event costings and process event invoices.
  • Support hospitality team on event day, such as liaising with caterers, assisting in bar setup and strike.
  • Demonstrate and develop understanding of Liquor Licensing Act and AGCO regulations.
  • Oversee daytoday maintenance of product inventory, equipment, and overall cleanliness of hospitality spaces.

Requirements:

  • Be between 15 and 30 years of age
    at the beginning of the employment period.
  • Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the _Immigration and Refugee Protection Act_ for the duration of the employment.
    Please note that international students are not eligible participants of this program, nor are youth awaiting a refugee status ruling, nor those who hold a temporary visitor visa, youth visa or work visa.
  • Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
  • 1+ years serving/ bartending experience in a theatre or highvolume setting.
  • Smart Serve certified.
  • Strong verbal communication skills in dealing with public and VIP guests.
  • Alertness, keen attention to detail, and an ability to perform many tasks at once.
  • Ability to work efficiently within strict timelines in accordance with department expectations.
  • Knowledge of the industry AGCO guidelines regarding alcohol service, and an understanding of Harbourfront Centre's liquor license.
  • Restaurant serving experience and/or Food Handler's certification are considered an asset.
  • Experience with F&B POS system is desirable.
  • Must have flexibility and availability to work a varying schedule which mainly includes evening and weekends.

Our Values:

Open
We're friendly, welcoming and inclusive, with an experimental attitude that thrives on collaboration.

Brave

To achieve our bold ambition we empower and support imaginative risk and we always try to learn from our mistakes.


Rigorous
We are committed to excellence in all we do, ensuring every visitor encounter is safe, memorable and enriching.

Kind
We value and respect each other and all our visitors, celebrating difference and striving to realise potential.

How To:

We thank all applicants for their interest, however, only those being considered for an interview will be contacted. Suitable accommodations will be available upon request during the hiring process.