Customer Service Specialist
3 weeks ago
**Job Description**:
Reporting to the Associate Manager, Administration, you will be responsible for the administration of Group Retirement Plans including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered products. You’ll provide investment/plan recordkeeping and client reporting. You must become familiar with the Group Pension Administration System (GPAS) and all GRS processes.
**You will be accountable for**:
- Processing of bulk and single deposits
- Handling of transfers between investment funds for client/member assets
- Processing of cash withdrawals and transfers between registered plans from/to other financial institutions
- Handling plan and member maintenance on GPAS
- Handling various inquiries, telephone calls etc. from multiple audiences
- Daily management of a block of business
- Fostering relationships with plan administrators, brokers, advisors and plan members
- Handling sensitive and complex issues in a timely and accurate manner
**Required Competencies and Behaviours**:
- Customer service focused with a positive can do attitude
- Strong communication skills - both written and verbal
- Organized and able to work in a dynamic and changing environment
- Self-motivated with an ability to effectively multi-task and be comfortable with tight deadlines; results oriented
- Ability to instill quality in day-to-day activities/processes
- Strong interpersonal skills - team player a must
- Fluency in Microsoft Office tools including Word, Excel and Outlook
- ** Must be proficient in Excel**:
- Knowledge of rules and regulations as they relate to GRS products an asset, but not required
- Knowledge of investment/retirement arrangements and/or GRS business processes GRS an asset, but not required
- Bilingual French/English an asset
**Be your best at Canada Life
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
***
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._
**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.
LI-Hybrid
-
Customer Service Representative
5 days ago
Winnipeg, Canada eCom Customer Care Full time**eCom Customer Care provides customer service to over 200,000 customers around the world per year. You can expect a supportive, friendly and fun, work environment when you join our growing team.** Our Customer Service Representatives (CSRs) are responsible for delivering fast & effective customer service to new and existing clients while promoting a...
-
Customer Service Representative
5 days ago
Winnipeg, Canada eCom Customer Care Full time**eCom Customer Care provides top notch customer service to over 200,000 customers around the world per year. With a culture unlike any other in Winnipeg, you can expect a fun, friendly and flexible work environment when you join our growing team. Paired with our extensive benefits package and competitive wage, eCom has become a top choice in Winnipeg for...
-
Customer Service Specialist
5 days ago
Winnipeg, Canada Winnipeg Full time**Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: Winnipeg Supply Heating, Air Conditioning and Plumbing **Location Address**: Winnipeg, MB **Join the team of experts and realize your true potential!** **Why You Should Join the Service...
-
Customer Service Specialist
6 days ago
Winnipeg, Canada Canada Life Assurance Company Full timeCustomer Service Specialist **Description: - Temporary Full Time- We are looking for a **Customer Service Specialist**. Reporting to the Associate Manager, Administration, you will be responsible for the administration of Group Retirement Plans including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered products. You’ll provide...
-
Customer Service Specialist
5 days ago
Winnipeg, MB, Canada American Income Life: AO Full timeAt Global Life AO,we pride ourselves on delivering exceptional service and building strong relationships with our clients. As a Client Service Specialist, you will play a pivotal role in ensuring our clients receive the support and assistance they need regarding their insurance policies. Company Overview: Join a dynamic and growing insurance agency...
-
Customer Service Specialist
3 days ago
Winnipeg, MB, Canada Globaldraintech Full timeFull-time, 12 month contract, On-site Global Drain Technologies, doing business as FoodSafe Drains, Slot Drain Systems, and Landscape Drains, is a leading manufacturer of engineered drainage systems for food and beverage manufacturers, industrial facilities, and urban landscape projects. We are looking for a customer-driven, manufacturing-oriented...
-
Customer Service Specialist
5 days ago
Winnipeg, MB, Canada American Income Life: AO Full timeAt Global Life AO,we pride ourselves on delivering exceptional service and building strong relationships with our clients. As a Client Service Specialist, you will play a pivotal role in ensuring our clients receive the support and assistance they need regarding their insurance policies. Company Overview: Join a dynamic and growing insurance agency...
-
Accounts Receivable Specialist
1 month ago
Winnipeg, Canada Canadian Linen & Uniform Service Full timeAccounts Receivable Specialist The Collections Specialist is responsible for the analysis and collection of assigned accounts receivable portfolios for Canadian Linen & Uniform Service (CL) customers, as well as ensuring that assigned customer accounts are reconciled and accurate to facilitate timely collections inside established payment terms in a call...
-
Customer Service Specialist
3 days ago
Winnipeg, MB, Canada Globaldraintech Full timeFull-time, 12 month contract, On-site Global Drain Technologies, doing business as FoodSafe Drains, Slot Drain Systems, and Landscape Drains, is a leading manufacturer of engineered drainage systems for food and beverage manufacturers, industrial facilities, and urban landscape projects. The core mission of the Customer Service Specialist is to delight...
-
Customer Service Reps/sports Specialists
5 days ago
Winnipeg, Canada Sutherland Full timeCompany Description Do you enjoy sports? Are you passionate about entertainment and technology? Enjoy streaming? Interested in a **work from home** opportunity? **Join Us.** Our high-performing Streaming Services team is searching for individuals who are curious, innovative, knowledgeable and excited about sports to join us as Sports Specialists. **Job...
-
Remote Customer Support Specialist
5 days ago
Winnipeg, MB, Canada American Income Life: AO Full timeCompany Overview: Join our dynamic and growing team as a Remote Customer Support Specialist. Global Life-AO is a leading insurance agency committed to providing exceptional coverage and service to our clients. Our team values integrity, professionalism, and a client-centric approach in everything we do. Position Summary: As a Remote Customer Support...
-
Customer Account Specialist
2 days ago
Winnipeg, Canada Shaw Communications Full timeA little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...
-
Customer Service Specialist
6 days ago
Winnipeg, Canada Global Drain Technologies Full timeFull-time, 12 month contract, On-site Global Drain Technologies, doing business as FoodSafe Drains, Slot Drain Systems, and Landscape Drains, is a leading manufacturer of engineered drainage systems for food and beverage manufacturers, industrial facilities, and urban landscape projects. We are looking for a customer-driven, manufacturing-oriented...
-
Customer Service Adviser
1 month ago
Winnipeg, Canada Industrial Truck Service Ltd. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Access and process information - Answer inquiries and provide information to customers - Arrange for billing for services - Arrange for refunds and credits - Explain the type and cost of services offered - Maintain records and statistics -...
-
Winnipeg, Canada Randstad Canada Full timeWe are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Hybrid position and the salary is $44,353 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...
-
Winnipeg, Canada Randstad Canada Full timeWe are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Hybrid position and the salary is $44,353 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...
-
Customs Import Specialist
1 month ago
Winnipeg, Canada GHY International Full timeGHY International has an exciting opportunity for the role of **Customs Import Specialist **working out of our Head Office in Winnipeg, MB. This position is responsible for processing shipment releases for our clients in a timely and efficient manner. **Join GHY and benefit from**: - **Work Life Balance** - We mean it: banked time program, paid volunteer...
-
Winnipeg, Canada Randstad Canada Full timeWe are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Hybrid position and the salary is $44,353 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...
-
Winnipeg, Manitoba, Canada Randstad Canada Full timeWe are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Hybrid position and the salary is $44,353 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...
-
Bilingual Customer Relations Specialist
5 days ago
Winnipeg, Canada Randstad Canada Full timeWe are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries. Are you passionate about helping people? Do you like to problem solve and be creative with...