Analyst I

4 weeks ago

Montréal, Canada Marsh Full time

We are seeking a talented individual to join our Account Management - Personal Lines team at Marsh as an **Insurance Professional**. This role will be based in Montreal. This is a hybrid role that has a requirement of working at least three days a week in the office.

**We will count on you to**:

- Respond to client inquiries and provide professional and exceptional insurance advice.
- Analyze, counsel and recommend coverages, identify and fill coverage gaps and identify cross sell opportunities.
- Complete annual renewal reviews to ensure client needs from coverage and pricing perspective are maintained
- Obtain claims information in an empathetic, accurate and delicate manner and submit to the carrier in a timely manner
- Re-underwrite files at every client interaction to ensure policy information and documentation remains accurate.
- Manage incoming and outbound sales opportunities.
- Qualifying leads from digital campaigns, references, onsite visits, etc.
- Close sales and achieve monthly revenue quotas.
- Participate in monthly meetings to discuss benchmarks, personal as well as team goals for the upcoming months.
- Contact existing mono line clients to obtain the other lines of business to round out an account.

**What you need to have**:

- Personal lines agent or broker licensed in Quebec (AMF). AMF agent license holder will need to have it transferred to a broker’s license.
- A minimum of 1 year of experience in a personal lines environment or equivalent transferable experience.
- College/University degree/Diploma is considered an asset
- Exceptional communication skills, time management and organizational skills
- Intermediate knowledge of Microsoft Office Suite of Products
- Average keyboarding skills (40+wpm)
- Intermediate Computer experience/knowledge.

**What makes you stand out**:

- Experience working in a call center environment
- Experience with Broker Management System
- Previous customer service experience

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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