Manager, IT Infrastructure

2 weeks ago

Ottawa, Canada Ross Video Full time

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

**Who you report to**: Vice President, Information Technology & Lab Services

**What we offer**:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.
Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events
Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

**What the job is all about**:

- Define, develop, implement, and manage policies, standards, and procedures that mitigate risk and maximize security, service availability, efficiency, and effectiveness.
- Maintaining the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing and delivering information technology projects.
- Define and set into action the migration of core IT services from on-prem virtual systems to cloud hosted systems.
- Accountable to establish strong collaborative relationships with various leaders and functional teams across the organization
- Ensure systems and processes are compliant with data privacy and other regulatory requirements.
- Liaise with vendors and service providers globally to ensure efficient and cost-effective acquisition of technology solutions.
- Provide Project Management for core infrastructure projects to ensure timelines and budget are maintained.
- Participate in Disaster Recovery and Business Continuity exercises.
- Partner with Corporate IT Security in vulnerability remediation program.
- Provides input to overall IT budget for hardware, software and subscription related expenses.
- Responsible for the overall hiring, motivation, and management of the direct reports in the team including recruitment, mentoring, coaching, evaluating team members and delivering performance reviews while driving a culture of performance.

**Who you are**:

- Degree in Information Technology or equivalent related experience
- Deep understanding of firewalls, networks, storage, virtualization, AWS, Azure, backup & recovery planning, and vulnerability remediation in a hybrid IT environment.
- Awareness of current global data privacy regulations and tools
- Experience with Change Management best practices
- Understanding of DC Operations both physical and logical an asset
- Knowledge of best practices and standards across the IT organization
- Experience in building and delivering IT related strategies
- Ability to coach and mentor team members
- Excellent written and oral communication skills.
- Excellent interpersonal skills and ability to translate clearly from a deep technical level to non-technical team members.
- Strong conflict management and negotiating skills.
- Superior analytical, evaluation, and problem-solving abilities.
- 8-10yrs of IT people and technical leadership experience
- Strong understanding of risk management concepts
- Experience with IT Operations and IT Administration
- Current understanding of emerging threats and countermeasures
- Experience operating in a R&D and Manufacturing environment
- Valid driver’s license and clean driving record, a reliable vehicle is a must.
- Travel as required.
- Valid Passport

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

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