Front Desk Agent

7 months ago


Cold Lake, Canada Hotel Dene and Conference Centre Full time

Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Tasks**:

- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
**Personal suitability**:

- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
**Experience**:

- Will train
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Financial benefits**:

- Registered Retirement Savings Plan (RRSP)
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week


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