Guest Service Agent
2 weeks ago
Brewster Mountain Lodge is looking for a friendly, reliable, outgoing person to fill the position of Guest Service Agent.
Duties Include:
- Welcoming guests, Check in/out guests
- Making reservations, answering phones
- dealing with third party bookings
- Assisting guests with any inquiries, providing information on area and activities
- taking payments, deposits, making change, balance your shift end
- communicate with both housekeeping and maintenance teams reporting any requests, concerns, needs
- ensure daily pass-ons' are completed and action any items during your shift
- follow all policies and procedures established by the company
- coverage of night audit (when needed) for any vacation, illnesses, etc
- perform other duties as assigned by management
Qualifications:
- Excellent English Language Skills spoken and written
- Friendly, outgoing, helpful
- self motivated and can work as a team or alone
- Computer Skills, knowledge of Word, Excel, Outlook, PMS
- Attention to detail
- Accurate in money handling, being able to balance all transactions
- Previously worked in the guest service industry
- Speaks other languages (asset)
- Worked in hotels before (asset)
- Completed or enrolled in hospitality (asset)
Only those legally able to work in Canada will be considered.
**Job Types**: Full-time, Permanent
**Salary**: From $18.50 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Commission pay
- Retention bonus
Work Location: In person
Expected start date: 2024-02-14
-
Front Desk Agent
5 days ago
Banff, Canada Banff Lodging Co. Full timeFront Desk Agent Banff, AB T1L, Canada Req #602 Saturday, May 11, 2024 Are you ready for a new challenge? Don’t miss out on this exciting chance to apply your skills and expertise to a new area of our company! Our front office teams ensure all guests receive an exceptional experience; before, during and after their stay. From preparing for and...
-
Front Desk Agent
2 days ago
Banff, Canada Banff Lodging Co. Full timeFront Desk Agent Banff, AB T1L, Canada Req #602 Monday, May 13, 2024 As one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity...
-
Reservations Agent
14 hours ago
Banff, Canada Accor Full timeCompany Description Reservations Agent We are seeking a highly energized, organized and professional candidate to join our Room Reservations team at the Castle in the Rockies! Are you an individual with a high level of attention to detail and have a gregarious personality? Are you one who is looking to grow your skills in the area of Reservations and...
-
Reservations Sales Agent
4 weeks ago
Banff, Canada Banff Caribou Properties Ltd. Full timeAs one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of jobs and careers with a perks and benefits program that focuses on wellness and work life balance made for a mountain lifestyle. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for...
-
front desk agent
7 days ago
Banff, Canada Royal Canadian Lodge Banff Full timeEducation: No degree, certificate or diplomaExperience: Experience an assetTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges...
-
front desk agent
4 weeks ago
Banff, Canada Nature's Coin Group Ltd Full timeEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 year or equivalent experienceWork settingHospitality industryStaff accommodation providedHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel...
-
front desk agent
5 days ago
Banff, Canada Royal Canadian Lodge Banff Full timeEducation: Expérience: EducationNo degree, certificate or diplomaTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and...
-
front desk agent
2 days ago
Banff, Canada Nature's Coin Group Ltd Full timeEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingHospitality industryStaff accommodation providedHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and...
-
front desk agent
4 weeks ago
Banff, Canada Nature's Coin Group Ltd Full timeEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingHospitality industryStaff accommodation providedHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and...
-
tour guide
4 weeks ago
Banff, Canada Banff Guide Service Full timeEducation: No degree, certificate or diplomaExperience: Will trainAsset languagesJapaneseWork site environmentOutdoorsWork settingVarious locationsTasksConfirm transportation and accommodation reservationsCo-ordinate recreation activitiesDescribe points of interest, answer questions and supply informationResolve itinerary and other problemsAssist clients...
-
tour guide
2 weeks ago
Banff, Canada Banff Guide Service Full timeEducation: Expérience: EducationNo degree, certificate or diplomaAsset languagesJapaneseWork site environmentOutdoorsWork settingVarious locationsTasksConfirm transportation and accommodation reservationsCo-ordinate recreation activitiesDescribe points of interest, answer questions and supply informationResolve itinerary and other problemsAssist clients...
-
Hospitality Student Co-op and Internship
4 weeks ago
Banff, Canada Banff Caribou Properties Ltd. Full timeAs one of Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide...
-
Bell Person
3 days ago
Banff, Canada Pomeroy Lodging LP Full time**Bell Person** Rate of Pay: Starting at $18 + gratuities **THIS ROLE IS LOCATED IN KANANASKIS, AB. ONSITE SUBSIDIZED EMPLOYEE HOUSING IS AVAILABLE.** Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged...
-
Stable Supervisor
4 days ago
Banff, Canada Banff Trail Riders Full timeBanff Trail Riders is located in the townsite of Banff, offering guided horseback tours from 1 hour to 6 days. We are a very active tourist business with several components that make up the overall company. Because of the diversity of the company, we can offer a great variety of products to our visitors, as well as a variety of job opportunities. Whether...
-
Part-Time Turn Down Attendant
2 weeks ago
Banff, Canada FAIRMONT Full timeJob DescriptionYou are at the heart of the hotel! As a Housekeeping Turn-Down Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. Typically shift will be from 5pm-9pm Job Duties Include:Turndown all assigned guestrooms. This...
-
Part-Time Turn Down Attendant
4 weeks ago
Banff, Canada Accor Full timeCompany Description Who We Are Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination. Job Description You are at the heart of...
-
Part-time Turn Down Attendant
2 weeks ago
Banff, Canada Fairmont Banff Springs Part timeCompany DescriptionWho We AreJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionYou are at the heart of the hotel! As...
-
Part-time Turn Down Attendant
2 weeks ago
Banff, Alberta, Canada Fairmont Banff Springs Full timeCompany DescriptionWho We AreJoin the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionYou are at the heart of the hotel As...
-
Front Desk Receptionist
7 days ago
Banff, Canada Banff Inn Full timeTake, cancel and change reservations, register arriving guests and assign rooms, provide information on hotel facilities and services. Process guests departures and receive payments. Resolve complaints and claims, provide customer service, maintain inventory of vacancies, reservations and room assignments. **Job Types**: Full-time, Permanent **Salary**:...
-
Front Desk Receptionist
4 weeks ago
Banff, Canada Banff Inn Full timeTake, cancel and change reservations, register arriving guests and assign rooms, provide information on hotel facilities and services. Process guests departures and receive payments. Resolve complaints and claims, provide customer service, maintain inventory of vacancies, reservations and room assignments. **Job Types**: Full-time, Permanent **Salary**:...