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Manager, Student Engagement

7 months ago

Niagara, Canada Niagara College Canada Full time

Located in the heart of the Niagara region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

Applications are invited for the position of Manager, Student Engagement in the Athletics and Student Engagement Division, located at the Daniel J. Patterson Campus. The salary range is $69,600 to $87,001 for a 35 hour work week. Additional hours may be required as necessary.

**Responsibilities include, but are not limited to**:

- Developing, implementing and managing operational policies, procedures, and programs for the efficient and effective operation of the college's student engagement department, while ensuring professionalism and full compliance with current legislation requirements
- Supervising the student engagement team while providing leadership in student engagement at Niagara College, including managing the hiring process, training new staff and liaising with all departments within the college
- Managing the development of effective practices and innovative programming to ensure the efficient delivery of accessible services and programs, maximizing student success outside of the classroom
- Developing and implementing a strategic communication and student engagement plan, strategizing with departments across the college and using all communication mediums to promote student engagement, satisfaction and retention
- Collaborating with on and off campus strategic partners in support of co-curricular development of students
- Representing, communicating and collaborating with the college community, federal and provincial governments and legal communities

**Qualifications**:

- Minimum three (3) year diploma/degree in Social Sciences, Business, Marketing or similar field of study
- Minimum five (5) years experience in a supervisory or leadership role; experience in a unionized environment is considered an asset
- Certificate in Adult Learning is considered an asset
- Proven conflict resolution and team building skills
- Proven experience with Human Resources practices
- Demonstrated ability to communicate effectively with students, faculty, staff from diverse backgrounds
- Strong financial and budget management skills
- Demonstrated experience in student engagement app creation and/or management of software databases

While we thank all applicants, only those selected for an interview will be contacted.

If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.