Front of House Manager

2 months ago

Whitby, Canada Milestones Bar and Grill Full time

**Responsibilities**:

- Reports/works with General Manager to ensure all FOH duties are executed
- Ensures service standards are consistently met and that activities are carried our effectively
- Inspect dining room and storage areas to ensure compliance with health and safety regulations
- Keeps track of FOH food and beverage needs, supervises intake orders
- Reviews financial information such as sales, inventory and costs to monitor budges
- Manage FOH staff schedule
- Meets with FOH staff and GM and Owner Operators to plan restaurant activities, special events, share information, etc.
- Comfortable leading a team in a fast-paced environment
- Works as a liaison with BOH management
- Balance reservations to maximize sales while also meeting customer needs and expectations

**Skills**:

- Excellent communication and customer service skills.
- Strong problem-solving and decision-making abilities.
- Ability to remain calm and composed in high-pressure situations.
- Proficient in using phone systems for effective communication.
- Knowledge of emergency response protocols and procedures.
- Attention to detail and ability to multitask effectively.

Pay: $50,000.00-$55,000.00 per year

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Restaurant management: 1 year (required)

Licence/Certification:

- Driver's License (preferred)

Work Location: In person

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