Program Coordinator, Career Support

7 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 13

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Global Health Systems (GHS) Master of Health Sciences (MHSc) program is an interfaculty program run jointly by the Schulich School of Medicine and Dentistry (SSMD) and the Faculty of Health Sciences (FHS).

The GHS MHSc program provides students with a dynamic and interactive curriculum that prepares learners to identify, critically analyze and act on structural inequities that underlie the uneven distribution of health and disease within and across societies. Our systems approach examines the interwoven and inseparable boundaries of biomedical, social, economic, and ecological systems. A key distinguishing feature of the GHS MHSc program is that it equips learners with skills in leadership, innovation, financial administration, and project management.

**Responsibilities**:
The Program Coordinator, Career Support and Engagement will support the administrative and academic operations of the Global Health Systems (GHS Master of Health Sciences (MHSc) program. This role is accountable for coordinating and delivering Milestone Series programming (Seminar Series, Professional Development Series, and Pre-Departure Series), internship programming, and student career development programming. The Coordinator manages all aspects of career development and engagement relating to experiential learning and international partnerships for the GHS MHSc program including planning, executing, and delivering major initiatives such as the annual Field School, and will build and maintain relationships with local, national and international partner agencies. The Program Coordinator will ensure that faculty and students within the program have the necessary support, information, and resources related to practicums, pre-departure, progression, and other related policies and procedures, and will participate in the program’s budget development process in collaboration with the Dean’s Office.

**Qualifications**:
**Education**:

- Undergraduate Degree in a relevant field
- Graduate Degree related to International Relations, African Studies, Health Systems, or related field is preferred

**Experience**:

- 3 years’ experience working inter-culturally with socially and racially diverse populations.
- Lived and/or personal experience on the African Continent.
- Experience liaising and building strong relationships with partners.
- Experience working in an academic environment with students, faculty, and staff is preferred
- Experience working with community and equity-deserving groups preferred

Knowledge, Skills & Abilities:

- Tacit knowledge of Africa.
- Solid educational and professional foundation in health equity.
- Ability to practice cultural humility and reflexivity.
- Demonstrated oral and written communication skills with an emphasis on proposal development and presentation.
- Strong customer service skills to handle enquiries and resolve issues in a professional and timely manner.
- A strong record of teamwork with the motivation and ability to work independently with little supervision.
- Ability to build and maintain lasting relationships with other departments, key business partners and international partners.
- Demonstrated coaching and mentoring skills with the ability to assist others achieve employment success.
- Creative problem-solving skills with a consultative and collaborative approach to addressing issues and opportunities.
- Ability to work in a manner that is compliant with confidentiality requirements (FIPPA regulations).
- High degree of professionalism and diplomacy with outstanding ability to work effectively and efficiently with internal and external clients at all levels of management.
- Ability to process information with high level of accuracy and attention to detail.
- Proven ability to multi-task and prioritize with an eye to consistently producing high-quality work and meeting deadlines in a demanding environment.
- Sound professional judgment, especially regarding confidential/sensitive matters.
- Valid passport required with the ability to travel to accommodate the program’s activities as required.
- Demonstrated ability to research, investigate and navigate issues and resolve problems.
- Working knowledge of Ontario's legislation relating to equity and discrimination preferred.
- Familiarity with Western policies and procedures regarding travel and internationalizat

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