Training Coordinator

5 months ago

Surrey, Canada Powertech Labs Full time

Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialized testing, and technical expertise for a safe and sustainable global energy future. Powertech has a global reputation for delivering transformative solutions in both the electric power industry as well as the transport sector. A clean future will be driven by electric and hydrogen power, and we will help get there.

We are always guided by our values as a global clean-technology and engineering company:

- Safety: This top everything. We do our work safely or we do not do it at all.
- Challenges: We ready ourselves for the hardest challenges - through attaining accreditations, developing industry-leading innovative products & services, investing in our labs, hiring great people, and making them better.
- Diverse Teams: We are strongest together and capitalize on our varied attributes - together we are more than the sum of parts.
- Our customers: Customers fuel this company, and we constantly work with them to earn and retain their trust and loyalty. We expect that our customers hold us accountable to our commitments.
- Excellence: Striving for excellence, acting with integrity, and having the highest standards in quality are core to what we do.

**Purpose**:
This role will provide training scheduling and administration support to Powertech. Provides administrative and document control support to both technical and corporate teams at Powertech.

**Responsibilities** & Duties**:

- Organizes and schedules training sessions for Powertech staff, including sourcing and scheduling internal/external trainers. Assigns training to employees upon management request and ensures currency of training materials.
- Provides training administration support by entering and maintaining course information in the Learning Management System (LMS), maintaining employee training records; and preparing authorization letters confirming completion of training for employees working at clients’ sites.
- Prepares various training reports (such as course completions, test results, PSS/WPP qualifications) for internal/external audits or upon management request.
- Conducts user-level demonstrations on LMS functionality to Powertech staff. Provides support on user system issues such as system access, functionality and navigation and escalates issues as appropriate to the IT Support teams.
- Provides document control support by maintaining records related to quality, corporate policies and other controlled documents; coordinating with document owners to ensure changes are tracked; ensuring formatting adheres to standards and documents are signed off; and publishing documents to the applicable platforms for Powertech staff and/or shares with external parties as required.
- Performs administrative support duties for the Joint Health & Safety Committee (JHSC) meetings such as: scheduling meeting logistics; taking meeting minutes; coordinating and tracking outcomes of safety walkthroughs; and sharing documentation with the applicable parties.
- Prepares purchase orders, reviews invoices, processes and routes to management for approval prior to payment.
- Maintains manager’s calendar by prioritizing items requiring the manager’s attention and scheduling meetings.
- Provides support with the implementation of new systems or enhancements such as conducting user acceptance testing, ensuring managers and team leads are enrolled in training and working with IT Support on issues and system configuration.
- Performs duties of a minor nature related to the above duties that do not affect the rating of the job.

**Skills, Knowledge and Abilities Required**:

- Working knowledge of learning management systems (LMS).
- Knowledge of records management and document control practices for a variety of mediums including paper and electronic records.
- Knowledge of administrative, procurement and invoicing processes and procedures.
- Knowledge of learning administrative processes and procedures.
- Good analytical and problem-solving skills.
- Ability to conduct user-level demonstrations on system functionality and user acceptance testing.
- Ability to work independently and as part of a team.
- Excellent interpersonal, written and oral communication skills.
- Well-developed customer service skills.
- Excellent time management and organizational skills.
- Ability to keyboard with speed and accuracy.

**Qualifications**:
High school diploma and four (4) years of relevant work experience in a scheduling, coordination, and/or administrative position. OR

Diploma in Business Administration or relevant field and two (2) years of relevant work experience in a scheduling, coordination, and/or administrative position.

Experience working in a training or health and safety department is an asset. Experience working with a learning management system is preferred.

**What we offer**:
Status: Full time
Group: 7
Location: Surrey (full time in t

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