Data & Reporting Analyst

2 weeks ago

Toronto, Canada Agio, Inc. Full time

Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries. The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers. Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360° cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting.

We have team members in the US, UK, Canada, and India. Our remote work policy allows us to accommodate our employees' need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio.

**WE OFFER**:

- Competitive salary
- Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
- An inclusive parental leave policy
- Uncapped vacation time off
- 10 paid holidays
- 10 paid sick days
- 32 hours of paid volunteer time off
- RRSP matching
- Training and growth opportunities
- A multicultural and diverse team
- A supportive work environment
- Social events
- Agio swag
- And more

Agio Accelerator is a new part of Agio that is focused on building model-driven products to make IT service delivery simpler, smoother, and ultimately predictive. Do you want to help build a startup culture inside the best team of cybersecurity and IT service delivery professionals? Do you love data, visualization and storytelling? Do you want autonomy and the ability to provide insights that impact a multi-million dollar business? Then join us

**JOB DESCRIPTION**

We are looking for a data analyst that will help us discover the information hidden in vast amounts of IT service data and help us make smarter. Your primary focus will be on data exploration, reporting, and dashboards. You'll work with the product, data science, and engineering teams to provide insights to leadership and the wider business. This role will report to both the Chief of Staff and Head of Data Science.

**JOB SUMMARY**
- Own development of dashboards and data reporting
- Collaborate with internal stakeholders in delivery of data insights
- Innovate new solutions to our users' biggest problems using machine learning and other technologies as needed

**RESPONSIBILITIES**
- Manage development and maintenance of PowerBI dashboards
- Collaborate with internal teams to identify and integrate relevant data sources for reporting
- Field ad hoc request and identify potential internal products based on repeat requests
- Provide feedback to engineering team on data quality issues and improvements
- Produce and maintain documentation where needed

**REQUIREMENTS**
- Bachelor's degree in a quantitative discipline
- Proficient in PowerBI and Excel
- Proficient in SQL
- Understanding of databases
- Strong communication and interpersonal skills

**PREFERRED EXPERIENCE (NOT REQUIRED)**- Knowledge of R or Python
- Experience with MSPs (Managed Service Providers)
- Familiarity with IT and/or cybersecurity as an industry

LI-Remote
- Agio is a blend of who we are and what we aspire to be. As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best selves._

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