Analyst Managed Services

3 weeks ago

Montréal, Canada Canadian National Railway Full time

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

**Job Summary**

***
- Coordinate the I&T CWS Admin & Support related work
- Responsible for all the backend processes ensuring that all consultants are set up for SAP time capture and approvals by authorized CN managers.
- Responsible for all decisions related to invoicing and payment processing for our contingent workforce vendors.
- Additional responsibility includes monitoring of time approval, adherence to policies & guidelines, maintaining the organizational structure for I&T in SAP and settling of payment discrepancies and disputes with vendor representatives.
- Support the CWS Performance Governance framework for Preferred Vendors and issue resolution

**Main Responsibilities**

**CWS Admin and Support team**
- Manage the recruiting and resource onboarding process
- Manage the consultant renewals with I&T Managers and Vendors

**Accountable for the proper system setup of the contingent workforce**
- Oversee the creation of HR profiles in SAP and the enabling of time entry and approval
- Accountable for the entire lifecycle of PO for consultants from creation to termination
- Interface with Procurement and Supply Management for the timely release of PO
- Ensuring that all CW time entries and approvals are compliant with our internal audit controls
- Ensure that issues are resolved promptly for consultants that are unable to enter time
- Provide training & support to I&T time approval managers
- Responsible to maintain and publish policies and guidelines for Contingent Workforce
- Ensure all consultants are eRailSafe compliant

**Responsible for Invoicing, Payments, and Reconciliations with Vendors**
- Ensure that time entries, approvals, and payment to the vendors are timely and accurate
- Responsible for the monthly reconciliation of payments to all of our vendors
- Handle questions and resolve disputes with vendors.
- Escalate issues to Sr. Managers based on urgency and impacts.
- Lead monthly review meetings with key vendors and maintain list of action items

**SAP Data Maintenance**
- Accountable to maintain employee data within SAP for the CN I&T organizational structure
- Supporting I&T for all SAP procedural inquiries related to consultants

**Requirements**:
**Education**
Bachelor’s degree from an accredited university in IT or Business Administration, or related major or equivalent work experience

**Skills/Knowledge**
- SAP HR/MM/FI functional knowledge
- More than 5 years experience in similar roles
- Strong Excel skills (intermediate to advanced)

**Experience**
- General knowledge of SAP HR/MM/FI functionality as it relates to CWS
- Excel proficient a must (formula’s - v look up)
- Knowledge of Power Bi
- Basic knowledge of HR Policies as they relate to contingent workforce
- Basic knowledge on how teams correlate (work processes) namely Finance and Procurement
- Attention to details and ability to manage multiple priorities
- Customer service oriented

**About CN**

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

CN requires that all employees be fully vaccinated against COVID-19 and provide proof thereof as a condition of employment. The Company’s vaccination mandate extends to employees of our wholly owned subsidiaries as well as CN’s contractors, consultants, agents and suppliers and anyone who accesses CN properties in Canada.

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