Service Desk Analyst

**Job title**: Analyst, Service Desk (a working knowledge of French is required) **Location**: Montreal (hybrid) **Reports to**: Manager, IT Service Desk Poste aussi affiché en français sous le nom Analyste, centre de soutien TI The IT Service Desk provides to the employees a unique point of contact for all incidents and service requests. It aims to be...

**Job Title: SERVICE DESK ANALYST** **Location: Montreal - QC(Day 1 onsite)** Required Skills**:French speaking** **Technical skills** 2. Very good knowledge on VPN concepts and working experience in VPN troubleshooting 3. Working experience in Internet troubleshooting and wireless routers 4. Knowledge on active directory, domain controllers and good...

**ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to...

Company Description Artist-driven company by nature, it’s our mission to give talented artists the freedom and resources they need to deliver quality work and to thrive in a fun and creative environment. **Job Description**: The Help Desk Analyst provides the first line support of the Service Desk, ensuring all tickets are dispatched to the appropriate...

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help companies with their legal needs around the world. Our mission is to be the leading global business law firm. DLA Piper (Canada) LLP is one of Canada’s leading law firms with a team...

The expert that knows how much we’re worth To support our sales process, we're seeking an analyst to assist our sales team in the financial negotiation of our customer deals, including their structure and pricing. We're looking for someone who has an interest in the commercial aspect of finance, a proactive profile with a drive for negotiation, and who...

**Job Description**: At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of _Canada’s Top 100 Employers_ and one of _Canada’s Best Diversity Employers_. Our culture is built on professional excellence, collaboration, innovation, thought...

Who can apply: Persons residing in Canada living in the city of Montreal or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

**Service Desk** **Toronto, ON (hybrid)** **Long Term** **Role and Responsibilities**: Thanks & Regards, Benhur Apptoza Inc. Phone#:647-953-1624

**Job Summary** Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We continue to modernize operational our support services processes by delivering enterprise solutions. We are seeking talented & adaptable Tech Support Analysts supporting RBC employees with their...

**Job Summary** Join RBC’s Technology Service Desk as we continuously deliver superior service to our operational businesses throughout the enterprise. We continue to modernize operational our support services processes by delivering enterprise solutions. We are seeking talented & adaptable Tech Support Analysts supporting RBC employees with their...

Please refer to the job aid for instructions on how to apply. **1 Year Term Position** Hybrid on-site presence required Montreal, Canada POSITION CONTEXT Primary Responsibilities: - Provide 1st and 2nd level technical support to end-users (diagnose, investigate, provide a recommendation, resolve the incident and/or fulfill the request) on a wide a...

Please refer to the job aid for instructions on how to apply. Hybrid on-site presence required Montreal, Canada POSITION CONTEXT Primary Responsibilities: - Provide 1st and 2nd level technical support to end-users (diagnose, investigate, provide a recommendation, resolve the incident and/or fulfill the request) on a wide a variety of IT services. -...

**Role Purpose** The Service Desk Team Manager will lead a front-line team whose focus is about providing a friendly, knowledgeable, personalized and efficient IT experience for the Client’s employees. The Service Desk Team Mgr. will work closely with the Service Delivery Manager and will ensure that all Service Desk Services, Delivery commitments and...

**Job Title** - Analyste du Centre de Services Bilingue **Vacancy No** - VN6039 **Work Location** - Montreal, QC **Base Pay Range** - To be discussed during the recruitment process **Job Details** **Position: Analyste du Centre de Services Bilingue** **Location**: **Montréal** **Position : Analyste du Centre de Services Bilingue** *** **Emplacement :...

Special services associate - part-time contractual 4 months Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. **Position Responsibilities** - Ensure customers receive...

**CTC007579 - Support Agent Service Desk**: **Type d'emploi: Contract**: **Durée: One year**: **Mode de travail: Mixed**: **Description**: - Interviews will be held Both French & English - 1st virtual & 2nd in office / - Side project - Ticketing & Billing Descriptions: Roles and Responsibilities: Responsible for responding to customer requests in a...

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. Position Responsibilities Ensure customers receive products and services requested in a timely and accurate manner Act as...

We are hiring an IT Service Desk Specialist, IT! The Role: Reporting to the Supervisor, Network Operations, and the Helpdesk Support Specialist will be responsible for timely and efficient completion of helpdesk tickets providing support to a wide variety of hardware and software requests. Reporting To: Supervisor, IT Service Desk ...

**Technical Skills**: - Record interaction using ticket tool with proper classification - Perform account unlock/password reset as per defined process - Dispatch tickets to support groups post gathering required information - Refer Knowledge base and perform troubleshooting as per defined process - Follow up and closure of incidents to ensure customer...