Customer Service Representative

4 weeks ago


Toronto, Canada Disability Credit Canada Full time

We are looking for an energetic office-based customer support representative to join our team and help us grow while providing a superior customer experience.

As a client support representative, you will:

- Communicate with current clients regarding their ongoing case
- Communicate with medical professionals' offices by fax and phone
- Work with our team to develop disability cases for our clients

**Requirements**:

- A minimum of 2 years of proven office-based customer service experience (Retail experience DOES NOT apply)
- Must be able to work independently & multi-task
- Must possess excellent organizational skills
- Must have very good verbal & written communication skills and strong problem-Solving skills

**Good to have**
- Experience with medical-related work
- Understanding of medical terminology
- Bilingual (English & French) writing and reading are a big plus
- Medical office or medical-related experience is a plus.

**NOTE**:

- You must be fully vaccinated (Minimum of 2 shots)
- Starting salary is $18
- We offer a fully paid benefits package (no cost to you)
- Free parking

**Salary**: $18.00-$19.00 per hour

**Benefits**:

- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Customer service: 2 years (required)

Work Location: One location

Expected start date: 2023-04-03



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