Customer Service Representative

2 weeks ago


Toronto, Canada BritFly ltd Full time

Role Description

This is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service Representative will also collaborate with internal teams to address customer needs and contribute to overall customer success.

Qualifications

Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to remain calm and professional in challenging situations
Attention to detail and accuracy
Ability to work well in a team environment
Proficiency in using customer service software and tools
Prior customer service experience is preferred



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