Reservation Agent

Cambridge Suites Toronto is looking for a Reservations Sales Agent who will be the first point of contact for our guests. You must be friendly and efficient, and we'll train you to become a hotel ambassador. DUTIES: - Ensure inbound calls are answered in a professional and courteous manner and established procedures are consistently adhered to. - Ensure...

Job description We are looking for someone who is willing to be the face of our hospitality venue and that is willing to assist our Reservations team in booking reservations. This is a full-time position. This is a fast-paced hospitality venue and we are seeking someone who learns quickly, and independently and can provide a great customer...

Job Summary Reservations Agent sell the Chelsea Hotel to potential guests in a professional manner while maintaining current call quality standards and achieving monthly goals. **MyGuest** *** - Answer all incoming calls according to call handling standards. Ensuring we exceed callers expectations with service by being welcoming and engaging. Provide...

**Job Summary** Reporting to the Director of Marketing & Revenue, the Reservations Manager is accountable for managing the daily operations of the Reservations Department and supporting the Reservations team in achieving departmental objectives. **Role and Responsibilities** - Lead the Reservations team by ensuring proper hiring, training, and...

To make a positive impact on guest experiences throughout the reservation process and their entire stay, while also setting a positive example for all colleagues! **Primary Responsibilities** - Be thoroughly knowledgeable of the property’s features and events. - Take hotel reservation calls, anticipating guests needs while striving to provide service to...

Shangri-La Toronto Supervises daily operations of the Reservations department, implements effective reservation management policies and procedures, Shangri-La core practices and programs to accurately record guest reservations and fully optimize the potential of hotel revenue, maximizing Colleague, Guest and Owner satisfaction. - Provides a 5-star...

OUR VALUES WE WORK AS A TEAM with openness to the ideas and expectations of our colleagues, our customers and our client and supplier partners with a commitment to each other. WE ARE PROFESSIONALS on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity. WE GO BEYOND our responsibilities to our customers, our...

Operate the PBX switchboard and answer internal and external calls. Provide guest service. - Up-sell rooms where possible according to established procedures to maximize hotel average room rate; utilize yield management strategies to ensure a full house whenever possible. Suggest alternate dates for sold-out periods. - Process cancellations, revisions and...

Company DescriptionFor over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million...

Company Description For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a...

Shangri-La Toronto Make the most positive impact on guest experiences throughout all aspects of their reservation process and their stay, maximizing Colleague, Guest and Owner satisfaction. Demonstrate a high degree of identity and strives to provide a 5 star experience to guests, providing Shangri-La hospitality from caring people. Provide a 5 star...

**Company Description** Sodexo** is the global leader in services that improve Quality of Life in the corporate, education, healthcare, and remote site segments. An essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride...

Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

Clarion Pointe Hotels. We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and...

To make a positive impact on guest experiences throughout the reservation process and their entire stay, while also setting a positive example for all colleagues! **Primary Responsibilities** - Be thoroughly knowledgeable of the property’s features and events. - Take hotel reservation calls, anticipating guests needs while striving to provide service to...

Review meeting room requests in a corporate office settingCommunicate with clients over call, emails and IMProblem solve challenges with limited availabilityManage booking process, including changes, updates, and cancellationsValidate requests meet minimum criteriaAudit meeting room allocations for efficienciesGenerate reports as requiredMeet with corporate...

We are currently seeking a passionate and customer-oriented individual to join our team as a Guest Services Agent at our Toronto location. As a Guest Services Agent, you will play a vital role in ensuring that our guests have a memorable and enjoyable stay. **Responsibilities**: - Guest Check-In and Check-Out: Greet guests upon arrival, assist with the...

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...