Flooring Sales Manager
6 months ago
Excel Flooring is a subsidiary of Excel Restoration and we are searching for a Flooring Sales Manager. This person will be overseeing the flooring components of insurance claims as well as jobs for private customers. They will be working closely with project managers, coordinators and schedulers to ensure a smooth experience for all clients.
- Job will be in our Abbotsford branch but training/shadowing will be done at our head office in Port Coquitlam
**Requirements**:
- Must possess strong sales skills including understanding and managing the sales process, from prospecting to closing and after-sale follow-up
- Working knowledge of all types of flooring
- Excellent customer service
- Strong English language skills both verbal and written
- Excellent time, project management and organizational skills
- Self-motivated with a strong work ethic
- A valid BC driver’s license, clean driving record and a reliable vehicle
- Measuring and estimating know-how
- Ability to visualize a finished project and convey the outcome to the client
- Provide good product selection within a client’s defined budget.
- Computer literacy with proficiency in MS Office 365 (Excel, Word, Outlook, Planner and OneDrive) as well as Encircle
- Experience in construction an asset
**Specific Responsibilities**:
- Coordinate contract flooring projects from the approval of the project through the final completion.
- Communicate with suppliers and other distributors to determine the availability of products. Accurate ordering of product amounts needed for each job.
- Ensure that the quality meets all standards, that the projected profit levels are maintained or improved, and that the customer is completely satisfied.
- Communicate with suppliers and other distributors to determine the availability of products.
- Communicate job schedules to coordinate with the client, Excel’s project coordinator and scheduler to determine steps necessary to meet project deadlines. Respond in a timely manner and with flexibility to meet frequently changing project schedules.
- Communicate logistics of job site for receiving deliveries in the most expeditious and cost-effective manner.
- Coordinate Installers workload as necessary, facilitate quality control checks in installation crews.
- Follow up with customers is essential including evening and weekends.
- Obtain customer signatures on work authorization and job completion forms
- Maintain required documentation in job folders and on the computer system to support the projects. Assemble all information relating to the projects.
- Desire to develop new client leads and build business opportunities through referrals
- Preparing invoices based on proposals and communicating with an assistant regarding invoicing and other admin duties
**Working Conditions**
- Local travel between client homes and showroom
- Weekends visits to client’s homes sometimes required
- Masks to be worn when visiting client’s homes
- This is a full-time position offering competitive compensation based on experience and a benefits package.
- A company cell phone and laptop will be provided.
**Salary**: From $75,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Experience**:
- Sales: 1 year (preferred)
Ability to Commute:
- Abbotsford, BC (preferred)
Work Location: In person
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