Operations Supervisor Yyz

4 months ago

Mississauga, Canada Signature Flight Support Full time

**Job ID** 11208

**Date Posted** 08/22/2024

**Location** Mississauga, Canada

**Company** Signature Flight Support LLC

**Job Type** Full time

**Job Level** Standard

Are you a people person who enjoys working outdoors? Are you looking for a job with variety? Does working in the Business Aviation industry interest you? As an Operation Supervisor, you will provide ground support and customer service for crew members and their passengers as well as our employees. We are looking for individuals to join Signature Flight Support's dynamic global service team.

**Responsibilities**:

- Supervises and coordinates activities of employees involved in providing aircraft refueling and associated customer services to general aviation customers.
- Carry out supervisory responsibilities in accordance with Company policies and applicable laws.
- Assist with ramp operations such as towing, fueling, wing-walking, and directing/parking aircrafts as necessary.
- Monitor and maintain fuel inventories.
- Assist with resolution of customer complaints and/or problems.
- Maintain equipment to ensure safe and efficient operating conditions.
- Assist with security of premises.
- Monitor and request all supplies, and equipment needed in operation.
- Coordinate activities with other departments.
- Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems.
- Recommend manpower requirements.

Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert).
**Job Qualifications**
To qualify for this position, applicants and those in the role must have:

- High school diploma or general education degree (GED)
- Minimum of 18 years of age.
- A valid state driver’s license. In some locations, a commercial driver’s license (CDL) is required as dictated by local regulations and business needs.
- Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies.
- Must be legally authorized to work in the country of employment.
- Ability to successfully and timely complete Signature’s training programs
- Ability to pass a color vision test for purposes of inspecting aviation fuel.
- Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
- Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, and time)
- Ability to work flexible schedules, including night, holiday, and weekend shifts, and in various weather conditions.
- Prior general aviation experience preferred.

**Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status.**
**About Us**
Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality.

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

**Our Benefits**:

- Medical/prescription drug, dental, and

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