Assistant Manager, Customer Operations

3 months ago

PointeClaire, Canada Old Navy Full time

**À propos de Old Navy**:
Oubliez tout ce que vous savez sur les règles traditionnelles qui régissent le travail en magasin. Quand vous entrez chez Old Navy, vous faites le choix de la différence. Depuis le tout premier jour, notre mission a été de démocratiser la mode et de redonner aux gens le plaisir de magasiner. Saison après saison, nos équipes confectionnent avec amour des indispensables mode de grande qualité destinés à toute la famille.

Tout a commencé en 1994, à San Francisco, où nous avons ouvert notre premier magasin, et notre succès ne s'est jamais démenti depuis. Nous favorisons le regroupement de personnes enjouées qui s’épanouissent et réussissent bien dans un milieu dynamique où nos employés peuvent être tout à fait eux-mêmes. Ici, nous formons une famille.

**About the Role**:
In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals.

**What You'll Do**:

- All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
- Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
- Promote community involvement
- Adapt team priorities to respond to customer and business partner needs
- Provide front line supervision to an operational, service or administrative team

**Who You Are**:

- Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
- Strength in driving metrics to deliver results that will meet or exceed business goals
- Able to travel as required
- Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives

**Avantages offerts chez Old Navy**:

- Rabais sur la marchandise de nos marques : 50 % de rabais sur la marchandise à prix courant de Gap, Banana Republic, Old Navy et Athleta, 30 % de rabais dans nos entrepôts et 10 % de rabais sur les articles en solde de Gap, Banana Republic et dans nos magasins Entrepôt.
- Programmes de congés payés compétitifs.*
- La société double vos dons et votre temps de bénévolat*
- Régime d’épargne-retraite enregistré
- Programme d’actionnariat des employés.*
- Assurances médicales, dentaires et vie.*
- Soins de santé virtuels 24/7*
- Complément aux congés de maternité et parental.*
- _Réservés aux employés admissibles._

La société Gap Inc. est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi et est déterminée à fournir un lieu de travail sans harcèlement ni discrimination. Nous nous engageons à recruter, embaucher, former et promouvoir des personnes qualifiées de tous les milieux, et à prendre toutes les décisions relatives aux emplois sans égard aux statuts protégés. Nous avons reçu de nombreux prix pour notre engagement de longue date en faveur de l’égalité, et continuerons à promouvoir un milieu de travail inclusif et diversifié favorisant le développement du sentiment d’appartenance à l’entreprise. Cette année, Gap a été reconnue comme Un des meilleurs milieux de travail selon Human Rights Campaign pour la septième année consécutive et nommée à l’indice d’égalité des sexes de Bloomberg pour la quatrième année d’affilée.

  • Assistant Branch Operations Manager

    4 weeks ago

    Pointe-Claire, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** RBC Dominion Securities is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Pointe-Claire branch. You will fulfil a leadership role by providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory teams....

  • Operations Manager Assistant

    3 weeks ago

    Pointe-Claire, Quebec, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the Opportunity?Royal Bank of Canada is currently seeking an experienced professional to fill the role of Assistant Branch Operations Manager. This position will play a key role in supporting the daily operations of the branch, ensuring efficient and effective management, and providing operational and administrative support...

  • Assistant Manager

    3 weeks ago

    Pointe-Claire, Quebec, Canada Foot Locker Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store.Key ResponsibilitiesCoach and motivate your team to deliver exceptional customer service and drive...

  • Assistant Manager

    3 weeks ago

    Pointe-Claire, Quebec, Canada Foot Locker Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store.Key ResponsibilitiesCoach and motivate your team to deliver exceptional customer service and drive...

  • Operations Assistant

    3 months ago

    Pointe-Claire, Canada Let's Get Moving Montréal Full time

    At Let's Get Moving Montréal, we pride ourselves on providing top-notch moving services to our customers. With a strong footprint in Québec, we are committed to maintaining and fostering a unique bond with our community. **Responsibilities**: Manage inbound and outbound calls, ensuring top-tier customer service in both English and French. Assist in...

  • Assistant Manager

    3 weeks ago

    Pointe-Claire, Quebec, Canada Foot Locker Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store.Key ResponsibilitiesCoach and motivate your team to deliver exceptional customer service and drive...

  • Assistant Manager

    3 weeks ago

    Pointe-Claire, Quebec, Canada Foot Locker Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store.Key ResponsibilitiesCoach and motivate your team to deliver exceptional customer service and drive...

  • Assistant Manager

    3 weeks ago

    Pointe-Claire, Quebec, Canada Foot Locker Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store.Key ResponsibilitiesCoach and motivate your team to deliver exceptional customer service and drive salesEnsure...

  • Assistant Branch Operations Manager

    4 days ago

    Pointe-Claire, Quebec, Canada RBC - Royal Bank Full time

    Job Summary: RBC Dominion Securities seeks an Assistant Branch Operations Manager to assist in daily operations, providing leadership and support to branch staff, ensuring compliance and administrative tasks are completed efficiently. RBC Dominion Securities is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the...

  • Store Operations Manager

    3 weeks ago

    Pointe-Claire, Quebec, Canada Foot Locker Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store.Key ResponsibilitiesCoach and motivate your team to deliver exceptional customer service and drive salesEnsure...

  • Assistant Branch Operations Manager

    3 weeks ago

    Pointe-Claire, Quebec, Canada Royal Bank of Canada> Full time

    Job SummaryWe are seeking an experienced and skilled Assistant Branch Operations Manager to join our team at Royal Bank of Canada. As a key member of our operations team, you will be responsible for providing operational and administrative support to our Branch Operations Managers, Branch Director, and advisory teams.Key ResponsibilitiesAssist in the...

  • Assistant Branch Operations Manager

    3 weeks ago

    Pointe-Claire, Quebec, Canada Royal Bank of Canada> Full time

    Job SummaryWe are seeking an experienced and skilled Assistant Branch Operations Manager to join our team at Royal Bank of Canada. As a key member of our operations team, you will be responsible for providing operational and administrative support to our Branch Operations Managers, Branch Director, and advisory teams.Key ResponsibilitiesAssist in the...

  • Assistant Branch Operations Manager

    4 weeks ago

    Pointe-Claire, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Pointe-Claire branch. You will fulfil a leadership role by providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory...

  • Assistant Branch Operations Manager

    4 weeks ago

    POINTE-CLAIRE, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Pointe-Claire branch. You will fulfil a leadership role by providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory...

  • Assistant Branch Operations Manager

    1 week ago

    Pointe-Claire, Quebec, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?Royal Bank of Canada is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Pointe-Claire branch. You will fulfill a leadership role by providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory teams....

  • Assistant Branch Operations Manager

    1 week ago

    Pointe-Claire, Quebec, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?Royal Bank of Canada is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Pointe-Claire branch. You will fulfill a leadership role by providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory teams....

  • Assistant Branch Operations Manager

    4 weeks ago

    Pointe-Claire, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Pointe-Claire branch. You will fulfil a leadership role by providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory...

  • Customer Service Manager

    3 months ago

    Pointe-Claire, Canada Walmart Canada Full time

    Position Summary...Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for...

  • Assistant Branch Operations Manager

    4 days ago

    Pointe-Claire, Quebec, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Pointe-Claire branch. You will fulfill a leadership role by providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory...

  • Assistant Branch Operations Manager

    4 days ago

    Pointe-Claire, Quebec, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?RBC Dominion Securities is currently seeking an Assistant Branch Operations Manager to assist in the daily operations of the Pointe-Claire branch. You will fulfill a leadership role by providing operational and administrative support to the Branch Operations Managers, the Branch Director, and the advisory...