Rental Coordinator

2 weeks ago

Brampton, Canada Alliance Group & Staffing Full time

We are looking for an experienced Rental Coordinator for our client located in Brampton. They are the biggest suppliers of construction equipment. As the Rental Coordinator, you will play a vital role in the Brampton branch. You will be a key customer-facing contact for initiating equipment and attachment rentals. You will be highly safety conscious and strive to keep the department organized & safe for customers and staff.

**Responsibilities**:

- Answer all telephone enquiries from customers & Sales to process all rental requests; escalate and communicate professionally & effectively.
- Maintain and document on-site inventories and communicate findings to all staff daily; a strong commitment to inventory control is required.
- Process new rental contracts daily as per standard operating procedures.
- Single point of contact for daily cycle billing, contract filing, equipment exchanges, pick-up ticket creation, invoicing rental returns, merchandise purchasing and sourcing (ECT), weekly open order contract report reconciliation, etc.
- Coordinate with the Service department on all rental equipment and service/repair issues to the rental fleet.
- Coordinate with team members from other branch locations to maximize fleet utilization.
- Self-starter, very customer-service oriented and works well in a team environment.
- Good communication and people skills.
- Check equipment for damage upon return, report damage and fill out service tags for all returned equipment.
- Always willing to offer a helping hand to your co-workers.

**Requirements**:

- A minimum of 2 years’ experience in the customer service/retail industry, preferably in the rental industry.
- Experience in construction equipment, truck or automotive is an asset.
- Strong interpersonal skills and relationship building capacity.
- Exceptional communication skills (written and verbal).
- Ability to effectively prioritize and adapt in a fast-paced environment.
- Computer proficiency in Windows and ideally dealership management software.
- Must be willing and able to work flexible hours during normal business hours in support of the business needs.
- Self-starter, very customer-service oriented and works well in a team environment.
- Must have a valid Ontario Driver’s License with a clean driver’s report.

**What comes with position**:

- Competitive Salary + Commission
- Full benefits + RRSP Matching Program
- 2 weeks paid vacation + Personal Days
- Annual Boot Allowance
- Opportunities to Grow Internally - Prefer to Promote from Within

**Benefits**:

- On-Site Parking
- Company Events
- Extended Health Care
- Vision Care
- Dental Care
- Casual Dress
- Paid Time Off
- Disability Insurance

**Location**: Brampton

**Working Hours**: 7 am to 5 pm (Mon - Fri)

**Salary Range - **$50,000 to $55,000 base + commission

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,000.00 per hour

Expected hours: 40 per week

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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