Service Coordinator

5 months ago


Hamilton, Canada AutoCanada Inc. Full time

**Service Coordinator**
**Kia of Hamilton**
**Hamilton, ON**

Are you looking to drive your career forward?

Kia of Hamilton is looking for an experienced Service Appointment Coordinator to join our growing team We are looking for someone who is passionate about delivering exceptional customer service to take ownership of administrative support. You will play a key role in curating the service experience for customers who choose Kia of Hamilton as well as managing daily & monthly business administrative duties.

**What's in for you?**
- Competitive pay plans, bonus opportunities, and a motivated group of AutoCanada employees to work alongside
- Medical, dental and vision insurance
- Prescription insurance that can discount purchases up to 80%
- Paid holiday time for full time AutoCanada employees
- Employee Vehicle Purchase & Service programs
- Health & wellness programs for assistance with counseling, physicals, and more
- Paid professional development and the opportunity to grow your career
- The chance to be part of an exciting, growing company that operates in Canada and the United States

**Your Day to Day**:

- Answering incoming customer calls for service
- Making outgoing calls to book service appointments
- Scheduling assessment & repair appointments
- Booking courtesy vehicles
- Communicating with Insurance providers
- Collecting payments
- Recording expected towing requests

**What You Bring to the Table**:

- Great Customer service skills
- Excellent team work skills
- Office administration experience preferred
- Unmatched verbal/written communication skills
- Superb Word, Excel, & PowerPoint skills. Highly skilled in standard office software (MS Office, SharePoint, etc.).


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