Account Manager
6 months ago
WHAT'S THE ROLE?
Hilti North America (HNA) Account Managers are the direct link between Hilti and the customer. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.
WHO IS HILTI?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With some 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
WHAT DOES THE ROLE INVOLVE?
- Make outside, face-to-face consultative sales to grow a loyal client base within a designated geographical area while strengthening the company’s position or market share within the territory
- Develop, analyze, and manage business plans through an Opportunity-Oriented Sales Approach utilizing relevant Hilti systems and tools (including but not limited to SalesForce) to match Hilti solutions to validated client need
- Use Time and Territory Management (TTM), zone territory by client potential and previous sales, utilize sales productivity tools, and create/plan daily schedule (including presence at jobsites, projects, and client offices)
- Demonstrate Hilti products, software and services sales execution and communicate the Hilti Value proposition in-person, face-to-face, with clients
- Prove effective in managing open leads, convert qualified open leads to opportunities, manage, update opportunities and data quality in a timely manner
- Identify the key roles within the organization (jobsite and offices) and understand their responsibilities and needs; obtain appointments with key decision makers within organizations with Hilti relevant potential
- Evaluate top potential accounts within assigned sales territory through collaboration with Hilti stakeholders; Create account development plans to maintain a well-balanced pipeline by identifying client potential and where product, service, and solutions gaps exist in client's current purchasing habits throughout each stage of their projects
- Demonstrate ability to manage complexities in territory by using Hilti's CRM platform with adequate documentation and collaboration
- Assume accountability for care and maintenance of company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or lost inventory
- Collaborate with a variety of departments (including: materials management, logistics, credit, marketing, technical services, and customer service) to be a successful account manager
- Additional duties as assigned
**93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.**
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WHAT DO WE OFFER?
In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP, RPP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.
WHAT YOU NEED IS:
- High School Diploma or GED required
- Bachelor’s Degree preferred or equivalent work experience
- Communicate effectively, ability to reliably and timely attend work
- Minimum of three years of outside sales experience with proven track record of success growing sales to a loyal client base within a designated geographical area while strengthening the company's position and market share within assigned territory, or three years of direct industry experience.
- Some experience with reading and understanding construction documents preferred. Proficient computer skills including Salesforce, MS Office suite, and smartphones
- Previous experience of preparing professional sales presentations and quotes for clients
- Ability to assist credit department in collecting on outstanding accounts receivables. Excellent time and territory management skills
- Ability to thrive both independently and in a team environment
- Demonstrated ability to develop engaged client relationships and effectively implement strategic concepts. Must be persuasive, sales driven, client focused, and a team player
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