Manager, Primary Care

6 months ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**Position Title**: Manager, Primary Care
**Program**: Primary Care
**Department**: Integrated Health Services
**Reports to**: Director, Integrated Healthcare

**Employment Type**: Regular Full-time, 35 hrs/wk
**Pay Scale**: $45.728/hr to $53.798/hr

Who are we?

Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, Please let us know the nature of the required accommodation.

**Job Summary**:
The Primary Care Manager is responsible for managing and operating the programs and services under the Primary Care portfolio. The Manager works as an integrated member of the inter-professional team and is responsible for supervising the health professionals on the team. We want to recruit a strong leader to manage the team and provide exceptional care. This leader brings experience and expertise in partnering with healthcare providers to build cohesive teams that offer safe, high-quality care to meet the needs of our vulnerable client population.

**Job Specific Responsibilities**:

- Manage the day-to-day operations and activities of primary health care staff at Pinecrest-Queensway Community Health Centre (CHC) and our satellite site, South Nepean CHC.
- Ensure the team have appropriate levels of staffing and supplies.
- Recruit and manage the onboarding of new hires for health professionals.
- Manage staff performance, including addressing performance issues and conducting performance reviews per organizational requirements.
- Provide leadership, support and assistance, for the health professionals, in managing challenging client encounters and setting limits with clients, up to and including terminations of clients in accordance with the related policy, to ensure a safe environment for clients and staff.
- Coordinate the orientation, development, and training of healthcare providers.
- Work to increase access for vulnerable and marginalized populations.
- Work toward increasing the health provider panel sizes to 80 percent.
- Work with the Director to lead program/operational planning, policy development, monitoring and evaluation, including data collection.
- Lead as appropriate or provide input, support and direction for service delivery coordinated with other providers internally and externally.
- Work toward achievement of the annual QIP priorities.
- Work with the Data Management Coordinator resource to ensure healthcare providers have access to timely data performance reports (e.g. panel sizes, MSAA performance).
- Participate in initiatives to foster development or improved access to services, promote appropriate service models, and influence public and government policy as requested by the Director.

**Qualifications**:

- Minimum of 5 years of management and clinical staff supervision experience.
- Undergraduate degree from a recognized university in a healthcare discipline preferred or a management discipline.
- Clinical experience in a healthcare setting is preferred.
- Experience working in a community setting is an asset.
- Experience building cohesive teams and strengthening staff morale and engagement.
- Demonstrated knowledge of Diversity, Equity and Inclusion (D.E.I.) principles. D.E.I. certification is an asset.
- Demonstrated knowledge of the Social Determinants of Health.
- Demonstrated knowledge of marginalized communities, particularly individuals who are homeless, low-income, living with mental health issues, substance use, newcomers, refugees and from the LGBTQ2+ community.
- Exceptional verbal and written communications skills and ability to adapt key messaging to target audiences
- Experience with strategic planning, quality, and performance measurement tools is an asset.
- Experience leading Q.I. initiatives using quality improvement tools such as Lean management, Model for Improvement (I.H.I.), value stream analysis, Ishikawa diagrams, documented PDSA cycles, control charts, measurement for Q.I., spread and sustainability techniques.
- Experience and understanding of best practices in primary care and mental health care.
- Strong knowledge, proficiency, and utilization of electronic medical record systems; knowledge and experience with Practice Solutions Suite (P.S.S.) an asset.
- Proficiency in the use of Microsoft 365 apps (Outlook, Word, Excel, PowerPoint, SharePoint, Teams)
- Energetic, responsive, reliable, flexible person and able to handle competing priorities.
- Strong analytical and decision-making skills
- Ability to work flexible hours and need a car to travel between sites.

  • Clinical Manager, Primary Care

    4 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Position Title**: Clinical Manager, Primary Care **Program**: Primary Care **Department**: Integrated Health Services **Reports to**: Director, Integrated Healthcare **Employment Type**: Regular Full-time, 35 hrs/wk **Pay Scale**: $45.728/hr to $53.798/hr Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based,...

  • Primary Care Coordinator

    6 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **POSITION TITLE**: Primary Care Coordinator **DEPARTMENT**: Integrated Healthcare Services **REPORTS TO**: Manager, Primary Care **Employment Type**: Regular Full-time, 35 hrs/wk **Pay Scale**: $31.201/hr to $36.706/hr Job Summary The Primary Care Coordinator is responsible for assisting the Primary Care Manager with managing and operating the programs...

  • Compassionate Primary Care Physician

    4 days ago

    Ottawa, Ontario, Canada Sandy Hill Community Health Centre, Inc. Full time

    Role SummaryWe are seeking a highly skilled and compassionate Primary Care Physician to join our team at the Sandy Hill Community Health Centre. As a member of our Integrated Health Services Program, you will play a crucial role in providing comprehensive primary care services to our complex urban population.This is an exciting opportunity for a dedicated...

  • Primary Care Paramedic

    22 hours ago

    Ottawa, Canada City of Ottawa Full time

    Requisition ID: 15605 Department: Emergency & Protective Services Dept. Service: Ottawa Paramedic Service Branch: Operations Branch Employment Type: 1 or more Full-time Temporary - Up to 1 year Work Hours: 42.00 hours per week - rotating 12-hour shifts. Affiliation: CUPE 503 Inside/Outside Salary Information: $80,023.94 - $93,632.44 annually (2024 rates of...

  • Primary Care Physician Opportunity

    2 weeks ago

    Ottawa, Ontario, Canada Somerset West Community Health Centre Full time

    Company Overview">Somerset West Community Health Centre is a non-profit, community-governed organization dedicated to providing high-quality health care services to its clients. Established in 1978, the centre serves over 18,000 individuals annually and is deeply connected to the communities it serves.The organization strives to ensure that its team reflects...

  • Primary Care Social Worker

    6 months ago

    Ottawa East, Canada Family First Family Health Team Full time

    **Position: Primary Care Social Worker** The Family First Family Health Team (FHT) is looking for a committed and experienced mental health social worker with a background in primary care to join our dedicated team of allied health providers and administrative personnel. Collectively and proudly, we aim to improve the quality of and access to comprehensive...

  • Primary Care Paramedic

    7 months ago

    Ottawa, Canada Ottawa Inner City Health Full time

    **About Us**:Ottawa Inner City Health Inc. (OICH) provides health care services for people who are chronically homeless with complex health needs. Our programs operate within a harm reduction model and priority for service targets those with co-occurring mental health and substance use disorders. Our role is to coordinate and integrate health care services...

  • Nurse Practitioner

    2 weeks ago

    Ottawa, Canada South-East Ottawa Community Health Centre Full time

    p>External JOB POSTINGNurse Practitioner, Virtual Care ClinicTemporary, Part time (10hrs to 15hrs/week)Start Date: January 2024South-East Ottawa Community Health Centre (SEOCHC) is a non-profit, community-governed organization that provides a range of multi-disciplinary services to clients, including primary care, health promotion, social services, community...

  • Primary Care Social Worker

    6 months ago

    Ottawa East, Canada Family First Family Health Team Full time

    *Position: Primary Care Social rker* The Family First Family Heal Team (FH - is looking for a com - ted and exper enced men - health social w ker with a background in imary care to join our dedicated team of allied health providers and administrative personnel. Collectively and proudly, we aim to improve the quality of and access to comprehensive...

  • Program Lead, Primary Health Care Standards

    7 months ago

    Ottawa, Canada Canadian Institute for Health Information Full time

    **Category** - Professional **City** - Ottawa, Toronto, Ontario, Canada - Program Lead, Primary Health Care Standards Development - Who we are - We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and...

  • Experienced Care Professional Wanted for Loretto

    6 days ago

    Ottawa, Ontario, Canada Care Full time

    Company Overview: We are a care service seeking an experienced senior care provider to join our team in Loretto, L0G. Our organization prioritizes providing high-quality care and support to our clients.Salary: We offer a competitive salary of $45,000 per year, commensurate with experience.Job Description: As a senior care provider, your responsibilities will...

  • Primary Care Physician Leve1 or Level 2

    6 months ago

    Ottawa, Canada Calian Full time

    Job Type Full-Time Job Type Part-Time Calian is proud to continue a long-standing contractual relationship with the Department of National Defence (DND) to provide healthcare services to the Canadian Armed Forces. Through the Health Care Provider Contract, Calian employs health care professionals across Canada who are integral to supporting the health and...

  • Primary Care Paramedic

    6 months ago

    Ottawa, Canada Kiewit Corporation Full time

    **Requisition ID**:171265 **Job Level**:Mid Level **Home District/Group**: Eastern Canada District **Department**:Safety **Market**:Power **Employment Type**:Full Time Temporary **POSITION OVERVIEW**: - Are you passionate about medical safety and looking to work for one of the largest contractors in North America? At Kiewit, one of our guiding...

  • Program Specialist, Primary Health Care Standards

    7 months ago

    Ottawa, Canada Canadian Institute for Health Information Full time

    **Category** - Professional **City** - Ottawa, Toronto, Ontario, Canada - Program Specialist, Primary Health Care Standards Development - Who we are - We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and...

  • Primary Care Social Worker

    3 months ago

    Ottawa East, Canada Family First Family Health Team Full time

    **Position: Primary Care Social Worker (MSW)** The Family First Family Health Team (FHT) is looking for a committed and experienced mental health social worker with a background in primary care to join our dedicated team of allied health providers and administrative personnel. Collectively and proudly, we aim to improve the quality of and access to...

  • Primary Care Nurse for Vulnerable Populations

    2 weeks ago

    Ottawa, Ontario, Canada Somerset West Community Health Centre Full time

    Company OverviewSomerset West Community Health Centre (SWCHC) is a non-profit, community-governed organization serving over 18,000 clients annually. Established in 1978, we provide a wide range of health care services, including primary health care, health promotion, community development, mental health, and harm reduction.We strive to ensure that our team...

  • Pet Care Professional Wanted in Nepean

    7 days ago

    Ottawa, Ontario, Canada Care Full time

    Care, a leading provider of pet care services, is seeking a reliable and trustworthy Pet Care Professional to join our team in Nepean. As a Pet Care Professional, you will be responsible for providing top-notch care and companionship to our clients' pets while they are away.About UsAt Care, we pride ourselves on providing exceptional service and building...

  • Primary Counsellor

    6 months ago

    Ottawa, Canada Tamir Foundation Full time

    **Position Description** Working within the philosophy of TAMIR, the Primary Counsellor is responsible for assisting participants to achieve their personal goals, maintain their best possible health and well-being, and develop skills and a sense of self worth through an individualized support plan created to meet the participant’s unique interests and...

  • Caring Family Seeks Reliable Babysitter

    5 days ago

    Ottawa, Ontario, Canada Care Full time

    At Care, we are dedicated to providing exceptional childcare services to our community. As a responsible and nurturing babysitter, you will be an integral part of our team, ensuring the well-being and happiness of our child.About UsCare is a family-oriented organization that values the importance of quality childcare. We strive to create a safe and loving...

  • Primary Care Medical Receptionist

    6 months ago

    Ottawa, Canada OPhysiotherapy Clinic Full time

    Multidisciplinary Clinic Adding Primary Care Service **Job description** **General Description** The Medical Receptionist performs various tasks at the clinic. They are the prospective patient and clinic's first contact to foster an environment that promotes patient comfort and trust. Essential duties include providing excellent customer/patient services...