Front Desk Clerk

6 months ago


London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
For more than 7,350 Western students, Housing and Ancillary Services is committed to providing a first-class residence experience and high-quality townhouse and apartment accommodation for upper-year students, graduate students, families, and guests while supporting the academic mission of the University and ensuring profitability and cost effectiveness. We strive to provide thriving communities which engage our diverse student population. In the summer, Western converts residence spaces to host summer students, conference groups and community members for educational purposes, tournaments and meetings.

**Responsibilities**:
**Responsibilities**

This role is for the summer months only (May - early September).
Requires in-person training May 2-3.

The Front Desk Clerk will provide front line support and assistance to students, parents, and conference guests of Western Housing at one or more of Western's residences. The incumbent will be responsible for duties including answering a large number of inquiries, checking guests in/out and room key replacement. The incumbent will maintain a friendly and professional demeanor to ensure the best customer experience for all guests. The Front Desk Clerk will act as an ambassador for Western and will liaise with other departments.

**Education**:

- Secondary School Diploma

**Experience**:

- Minimum 2 years customer services experience
- Previous experience as a Residence Clerk is preferred

**Knowledge, Skills & Abilities**:

- Strong interpersonal/communication skills in order to deal with students, guests, parents, etc.
- Good judgement and the ability to work in an environment where there are constant interruptions, and the potential for problems.
- As the Front Desk Clerk works in a location that is staffed 24/7, the ability to consistently work the assigned shifts is paramount. This includes the ability to share weekends and night shifts.
- Experience using Windows and Microsoft Office (Word, Excel, Outlook).

**Why Western?**:
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.


  • Front Desk Coordinator

    6 months ago


    London, Canada Stichi Shop Inc. Full time

    Overview We are seeking a highly organized and customer service-oriented individual to join our team as a Front Desk Manager. As the first point of contact for our office, you will play a crucial role in providing exceptional service to our patients and visitors. If you have excellent communication skills, attention to detail, and the ability to multitask...

  • Front Desk Assistant

    7 months ago


    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Fanshawe Student Union Full time

    **Posting Closes: December 2, 2024** **Front Desk Coordinator** Temporary Full-Time (1 year contract) 35 hours per week, Monday through Friday (occasional evenings or weekends as necessary) **Reports To** Administrative Services Manager **Summary** The Front Desk Coordinator is responsible for a wide range of administrative tasks, encompassing both...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 37.5 Salary Grade: Level L Please note, this is a sessional position, working full-time August to April annually. **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community...

  • Front Desk Clerk

    2 months ago


    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $19.92 /hr, Year 1: $22.04/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Nastaran Razavi - HR Service Centre Advisor I **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Nastaran Razavi - HR...

  • Front Desk Clerk

    3 months ago


    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $19.92 /hr, Year 1: $22.04/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Hala Nayel - Human Relations Business Partner **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Hala Nayel - Human...

  • Front Desk Clerk

    1 month ago


    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $19.92 /hr, Year 1: $22.04/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Nastaran Razavi - HR Service Centre Advisor I **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Nastaran Razavi - HR...

  • Front Desk Clerk

    4 weeks ago


    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $19.92 /hr, Year 1: $22.04/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Nastaran Razavi - HR Service Centre Advisor I **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Nastaran Razavi - HR...

  • Front Desk Clerk

    6 months ago


    London, Canada The Salvation Army, Centre of Hope Full time

    Job Title: Front Desk Clerk Department: Residential Services Compensation: Start: $16.60 /hr, Year 1: $18.22/hr Unionized: Yes Ministry Unit: London, Centre of Hope Address: 281 Wellington Street **Attention**:Hala Nayel - Senior Human Relations Advisor **Mailing Address**:281 Wellington St, London, ON N6B 2L4 **Attention**:Hala Nayel - Senior Human...


  • London, Ontario, Canada Erie Beach Hotel Full time

    We are seeking a highly reliable and dependable individual to join our front desk team at Erie Beach Hotel.As a Night Clerk, you will be responsible for investigating complaints and claims, registering arriving guests and assigning rooms, processing guests' departures, calculating charges, and receiving payments. You will also follow emergency and safety...

  • Residence Clerk

    6 months ago


    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Pure-Health Welness Centre Full time

    **Pure-Health Wellness Centre is looking for an outgoing, friendly and organized individual to join our team as a part time front desk/receptionist.** If you’re passionate about natural health, enjoy making a positive impact in people’s lives, and thrive in a dynamic, upbeat environment, we’d love to meet you! Part time with some Saturday and early...

  • Front Desk Agent

    6 months ago


    London, Canada Best Western London Airport Inn & Suites Full time

    **Job description** - Ensuring courteous, efficient, and quality guest service at the front desk - Full understanding of Best Western guest loyalty and other related programs - Coordination and communication with different departments - Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information -...

  • Front Desk Manager

    2 months ago


    London, Canada Hannah Beauty Studio INC Full time

    Job Title: Front Desk Manager Job Summary: Key Responsibilities: - Client Service and Experience: - Greet and welcome clients, creating a friendly and professional environment. - Schedule and confirm client appointments, ensuring efficient booking and availability. - Handle client feedback and complaints with grace and professionalism, ensuring all issues...

  • Front Desk Manager

    2 months ago


    London, Canada Hannah Beauty Studio INC Full time

    **Job Title: Front Desk Manager** **Job Summary**: **Key Responsibilities**: **- Client Service and Experience**: **- Greet and welcome clients, creating a friendly and professional environment.** **- Schedule and confirm client appointments, ensuring efficient booking and availability.** **- Handle client feedback and complaints with grace and...

  • Front Desk Agent

    6 months ago


    London, Canada Intermark Industries Inc. Full time

    Job Description: Front Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Answer phone calls, take messages, and handle guest inquiries - Process payments and maintain...

  • Front Desk Agent

    3 months ago


    London, Canada Best Western London Airport Inn & Suites Full time

    **Job description** - Ensuring courteous, efficient, and quality guest service at the front desk - Full understanding of Best Western guest loyalty and other related programs - Coordination and communication with different departments - Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information -...


  • London, Canada True North Courts Full time

    **Job Overview** As a Front Desk Staff, you will be the first point of contact for True north Courts. You will be responsible for greeting players, directing them to their courts, processing payments and answering any questions that may come up. Additionally you will be trained on how our drop-ins, leagues and other similar events run so that you can...

  • Front Desk Agent

    6 months ago


    London, Canada Diamond Canada Group Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Front Desk Coordinator

    2 months ago


    London, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a highly organized and detail-oriented Front Desk Coordinator to provide exceptional support to our clients in London, Canada. As a key member of our team, you will be responsible for managing incoming calls, scheduling appointments, and performing general administrative duties to ensure smooth office operations.Key Responsibilities:Manage...