Assistant Store Manager

3 weeks ago

St John's, Canada Dominion Full time

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Dominion, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

**Why is this role important**:
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.

**What you’ll do**:

- Work in collaboration with the Store Manager and District Manager to execute business plans
- Assist the Store Manager in achieving P&L and sales targets
- Present themselves as a role model when providing efficient and courteous customer service.
- Build sustainable long term relationships with the community
- Be committed to maintaining merchandising, operational standards and accountable for financial objectives
- Resolve and manage customer complaints effectively and according to established guidelines.
- Demonstrate leadership by providing positive and effective resolution to customer and team members concerns.
- Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
- Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
- Coordinate and communicate with company buyers on what items to purchase for a store’s inventory and supervises the activities of the stores merchandising efforts.
- Manage and maintain materials and stocked product inventory.
- Scheduling employees efficiently to improve productivity, profitability and margins.
- Continuously training staff effectively to encourage them to meet company standards.
- Protecting company assets and improving profitability by implementing security and safety programs for employees and customers.
- Ensure employee awareness of safety and emergency procedures.
- Understand and support store operations, policies and procedures.
- Commitment to promoting a workplace of inclusiveness and belonging.

**What you bring**:

- The ability to lead, coach and motivate colleagues
- Demonstrated ability to improve productivity, engagement and retention
- Experience managing within a large format retail environment
- Exceptional customer service skills and a talent for building customer loyalty
- Strong financial acumen to deliver outstanding business results, everyday
- Ability to work in a fast pace environment
- Complies to health and safety regulations
- Demonstrates a commitment to achieving meaningful results
- Displays unwavering commitment to our values
- Demonstrates understanding of the organization’s mission and strategies
- Acts in accordance with policies and procedures
- Detail oriented
- Effective verbal and written skills
- Ability to work independently

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Please Note**:

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