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Assistant Store Manager Canada
1 month ago
Assistant Store Manager Canada
Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude.
JOB SUMMARY
To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.
ESSENTIAL JOB FUNCTIONS
- Meet and exceed store and personal sales goals and standards of performance
- Assist in recruiting and hiring of high caliber employees with in-store needs
- Assist in training and developing a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Ensure that all company initiatives are properly implemented and to the standard of the company direction
- Recognize talented staff and develop them for growth within the company
- Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training's absence
- Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training's absence
- Effectively communicate all store needs to Store Manager and Manager In Training
- Resolve customer issues effectively
- Provide a fun, full service experience to all customers
- Understand the Journeys culture and demonstrate it to the team
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Co-Manager position or equivalent training
- Ability to work 45 hours per week
- Ability to work night and weekend shifts
- Ability to climb, reach, bend, and lift up to 50 pounds
- Stand for long periods of time
- Must be at least 18 years of age*
*Age requirements for full-time employment may vary based on state
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