Collections & Customer Service Agent
3 weeks ago
**THIS IS A FULLY ON-SITE ROLE AT 2 BLOOR ST W**:
- **THE SALARY IS 45000 CAD WITH BENEFITS AND BIWEEKLY BONUS**:
- **FILLING THE SCREENING QUESTIONNAIRE BEFORE SUBMITTING APPLICATION IS MANDATORY**
We are looking for a customer service / collections agent to join our incredible team
**Responsibilities**:
- Contact individuals or businesses to gather information on the phone
- Enter data into computer systems for record keeping purposes
- Provide excellent customer service while handling sensitive financial matters
- Answer customer questions professionally
Qualifications:
- Previous experience in collections or a related field is preferreD
- Excellent phone etiquettes
- Ability to effectively communicate and negotiate
- Detail-oriented with strong organizational skills
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
**Job Types**: Full-time, Permanent
**Salary**: $45,000.00 per year
**Benefits**:
- Dental care
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips
Application question(s):
- Do you understand that it is mandatory to have prior customer service / collections experience clearly highlighted on your resume to be considered for this role?
- The salary for this role is 45000 CAD with benefits and biweekly bonuses. Is that acceptable to you?
- How soon can you start?
**Experience**:
- Customer service: 2 years (required)
- Collections: 1 year (preferred)
Ability to Commute:
- Toronto, ON M4W 3E2 (required)
Work Location: In person
Expected start date: 2023-11-20
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