Enterprise Operations

2 weeks ago

Toronto, Canada TMX Group Limited Full time

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Enterprise Operations Internship will provide the student with exposure to core TMX business units, supporting the market data and equities trading operations teams The Intern will be involved in replacing a number of manual and resource intensive processes with client-facing services that use technology to digitize workflows. The specific focus areas will have a direct impact on the digitization of the client experience across the team. There is an opportunity to redefine and enhance processes that facilitate client access through market data subscription and entitlement services, along with strengthening trading support capabilities through our digital portals and tools.

Reports to: Manager, Business Operations and Compliance

Key Accountabilities:
- Engage clients and Market Data Vendors to discuss and collect feedback on proposed digital workflow enhancements.- Build relationships with clients, Market Data Vendors, Trading Participants and other TMX business units on topics such as digital platforms and web portals.- Collaborate with the Sales and Product Management teams to implement process improvements and execute on tactical operations initiatives.- Support system integration and business operational improvement projects-
- Delivering dashboards and tools which enable improved visibility into key client support and operational metrics.- Prepare communications, document new product summaries and support improvements to the client portal.- Assist equities trading and market data professionals in providing first class customer support and troubleshooting issues for clients.- Analyze market data information to determine trends and revenue gaps.

Must haves:
- Enrolled in a post secondary institution with a preferred focus in Computer Science, Finance, Business- Passion for capital markets and using and interpreting data to drive significant business impact- Critical thinking skills to recognize patterns and anomalies in data and arrive at new conclusions based upon findings- Attention to detail and ability to multitask and prioritize projects- A standout colleague with the ability and desire to collaborate with team members- Strong interpersonal skills and self-reliant- Experience with Excel: pivot tables and vlookups

Nice to haves:
- Canadian Securities Course (CSC)- Experience with Web UX/UI design best practices, Tableau, and Salesforce- Solid understanding of the Market Data industry

Note:
- Hybrid role: 2 -3 days per week in the downtown Toronto office- 4 month Co-op / Internship: May 6, 2024 - August 23, 2024

In the market for

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led
_Team Impact_ spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

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