Quality Enhancement Analyst

5 months ago

Etobicoke, Canada Humber College Full time

**Description**:
**Find Your Spot at Humber**

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**

**Position Title**: Quality Enhancement Analyst

**Status**: Full-time admin

**Hours**: 37.5 hours

**Faculty/Department**: Program Planning, Development & Renewal

**Campus/Location**:North campus

**Salary**:Admin 4 - Min ($73,536)

**Knowledge and Skills**:
Five (5) to nine (9) years of relevant post-secondary experience in academic planning and quality assurance processes, and systems including program development, program review, and accreditation.
- Experience working in postsecondary quality assurance in compliance with Ministry requirements, including familiarity with the Credential Validation Service (CVS), Post-secondary Education Quality Assessment Board (PEQAB) and the Ministry of Colleges and Universities (MCU) within an Ontario Context.
- Excellent knowledge of educational systems (preferably the college sector), standards and best practices, nationally and internationally, coupled with an ability to analyze complex information, identify problems, and make judgements to adapt ideas to the institutional QA mandate and culture.
- Ability to promote excellent working relationships with academic and non-academic staff.
- Advanced listening, verbal, and written communication skills, and an ability to negotiate with various people is essential to arrive at a consensus.
- Excellent analytical skills and the ability to interpret data, metrics, and reports from a variety of databases, and translate complex information and processes for internal stakeholders
- Collaborative leadership skills and the ability to motivate a project team to complete a project/goal/task.
- Strong report writing skills, government reporting experience preferred.
- Consensus-building skills; ability to promote excellent working relationships with both academic and non-academic staff and demonstrated ability in conflict resolution.
- Ability to anticipate challenging situations and proactively seek guidance from their direct manager or PPDR leadership.
- Ability to organize, multi-task and prioritize day-to-day tasks (including inquiries) with mínimal oversight/intervention.
- Use conflict resolution, negotiation, and mediation skills to move an individual/project team forward.
- Excellent computer software skills (especially MS Office, and data analysis programs)

**Duties and Responsibilities**:
Reporting to the Associate Dean, Program Planning, Development & Renewal, the Quality Enhancement Analyst supports institutional quality assurance initiatives to advance program planning, development, and review in order to enhance Humber’s Continuous Improvement Framework.

The incumbent will work on an ongoing basis with the AD, PPDR to advise on the renewal and enhancement of internal processes in response to changes at the systems-level, trends in higher education relating to aspects of building a quality culture, and continuous improvement initiatives.

**Education**:
University degree required

Master’s degree preferred in Higher Education, Education, or equivalent

**How to Apply**:

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