Business Analyst

4 days ago


Etobicoke, Canada Humber Full time

**Business Analyst, UX/UI Designer - IT Services - FT Admin Temp**
- (31804)

**Find Your Spot at Humber**
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**:
**Position Title**: Business Analyst
- UX/UI Designer, Digital Experience Platform
**Status**: FT Admin Temporary, until December 2025
**Hours**:37.5 hours per week
**Faculty/Department**: Information Technology Services
**Campus/Location**:North Campus; Hybrid model (a mix of home and in-office workdays)
**Salary**:**$95,910.00; starting salaries are determined based on qualifications and years of related experience.

**Reports To**:Product Owner

**About Information Technology Services**:
Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

**About the Business Analyst
- UX/UI Designer Role**:
To support continued platform development and site migration, the DXP team is seeking a Business Analyst - UI/UX Designer. This position will play a vital role in supporting the DXP solution by supporting the overall conceptual design, look and feel of Humber web site properties. They will conceive, design and specify user experiences that deliver a cohesive and unique experience to visitors of Humber web sites. They will support the design, specification and layout of site structures and pages to deliver required content while supporting a cohesive overall user experience. UI/UX designers will produce designs that comply with and exemplify Humber brand standards.

Responsibilities of the role include:

- Responsible for the user experience (UX) design of Humber web sites and the optimization of interactions between the target audience, the product/service, and the channel used to access this product/service (e.g. Humber’s website accessed through a laptop or phone, chat service)
- Support the overall design of user experiences to deliver business goals, including interactions, interfaces and overall solution and process flow
- Lead workshops and one one-on-one sessions with both business and technical staff to elicit and user document requirements, identify desired user experiences and review and provide feedback on prototypes and creative composites
- Facilitate the exploration and definition of personas and user journeys in order to support and understand optimal experiences and interactions
- Design, develop and validate workflows and prototypes to ensure optimal solution design
- Design and support the development of appropriate user interfaces that are optimized for effective usability and interaction
- Maintain web accessibility standards and incorporate specific design elements to meet these requirements
- Conceive, design and maintain site maps, wireframes, prototypes, style guides, user flows to support the defined interactions and journeys
- Strong consulting expertise and the ability to independently identify, investigate and recommend appropriate approaches and strategies

**About You**:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:
**Education**
- A degree in a Business, Marketing, Graphic Design or related discipline

**Experience/Skills**
- At least five years of hands-on experience in a variety of projects across different platforms
- A minimum of three years of progressive experience in designing, developing and optimizing user experiences and user interfaces for web content
- Deep expertise in the identification and development of personas and user journeys and the design of meaningful and optimal user experienc


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