Systems Business Analyst

6 months ago

Etobicoke, Canada Humber Full time

**Systems Business Analyst - CPL Central - I/O**
- (27040)

**Find Your Spot at Humber**:
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Are you ready to influence the future of Continuous Professional Learning in Ontario? Humber College’s Continuous Professional Learning Portfolio is currently seeking a highly skilled, top-tire problem solver as its Systems Business Analyst, Continuous Professional Learning (CPL).

**Job Details**:
**Position Title**: Systems Business Analyst - CPL

**Status**: Initiatives & Opportunities (I/O) Contract - 6 Months

**Hours**: 40 hours per week

**Faculty/Department**: Continuous Professional Learning

**Campus/Location**: Humber College North Campus - Hybrid

**Salary**: Payband I: $36.19 - $41.94

**What you will do**:
Under the direction of the Associate Director of Operations, Continuous Professional Learning, the Systems Business Analyst (SBA) provides expert level system support and business analysis expertise to support operations and provide detailed requirements related to continuous service improvement, testing, release and incident management. The SBA is also responsible for supporting the day-to-day activities of the CPL, and meeting service level agreements in collaboration with other business units (i.e. finance, registrar’s office).

The incumbent will work with stakeholders to identify and document functional requirements in support of process changes or enhancements; will document and coordinate testing with ITS teams and functional users, and ensure that systems meet specification during enhancements or quarterly releases; will maintain user manuals and other documentation; will create training material and train users on new capabilities and ensure data standards and security are maintained.

**What you bring to the role**:
**Education**:

- Certification in database management is an asset.

**Experience**:

- Minimum 3 years of experience
- Superior analytical and problem-solving skills
- Demonstrated extensive proficiency working with student information systems and relational databases. Example: Destiny One
- Superior communication skills with the ability to explain complex processes both verbal and written and translate to the technical team
- Experience working in the post-secondary education environment with understanding of college business processes, especially continuous professional learning
- Strong ability to work independently
- Proficient knowledge of MS Office Suite and various tools to create and maintain system and user documentation and training manuals
- Extensive experience working with databases to produce query and reports using data mining tools such as Cognos, SQL and scripting tools
- Experience using issue and project tracking tools/software such as JIRA and MS-Project
- Ability to train, mentor and translate ideas and motivate a team

**What’s In it for you?**:

- An opportunity to have an impact with a post-secondary institution, poised to do great things.
- Diverse, hard-working, committed team of people who care about each other.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks
- Highly supportive work culture

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

**Equity, Diversity and Inclusion**:
Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

**Accommodation**:
Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

**Anti-Discrimination Statement**:
**Hours Per Week** 40

**Position Type** FT Support

**Payband** I

**M

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