Manager Organizational Learning

2 months ago

North Vancouver, Canada ICBC Full time

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want

to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be

part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive

salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be

part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

adjustments can be made to help support you in delivering your best performance.

Manager Organizational Learning

**Job Title**: Manager Organizational Learning Reference Number: 117474

**Location**: North Vancouver Employment Type: Permanent Full Time

**Hours of Work**: 7.5 hr Day Shift (M-F) Posted Date: 2023/03/15

Position Highlights

Human Resources is currently seeking a dedicated and enthusiastic individual to fill the Manager Organizational Learning role.

You will lead a team of learning and development professionals through managing the implementation and delivery of learning

and development programs.

Reporting to the Director, Organizational Development & Effectiveness, the Manager will be responsible for leading and

developing ICBC’s corporate learning curriculum and introducing best practices that align with ICBC’s Corporate and People

Strategy objectives.

Highlights
- Assesses learning and development requirements and opportunities and propose learning plans that drive quality learning and

business outcomes that align to the organization’s Corporate and People Strategy objectives.
- Manages the planning, design and development of learning and development programs and related activities related to ICBC’s

development.
- Designs learning plans that leverage varied learning modalities and tools to achieve optimal learning outcomes.
- Defines and measure learning outcomes at a tactical and program-level.
- Effectively manage corporate learning plan tactics and costs to achieve sustainable learning solutions including the costs of

external contractors.
- Capable of operating within operational and project contexts and adapting own and team's workstyle to address work needs.
- Manages the implementation and delivery of learning and development programs.
- Governs centrally supported learning services through effective relationship building with business leaders and pro-active

partnership with other HR teams and business areas.
- Ensures effective knowledge management of business learning assets including core planning, budgeting and resourcing

processes, business learning curriculum and core design and development tools.
- Participates in the development and implementation of corporate learning, including development activities, implementation

planning and budgeting and follow on monitoring.

outcomes.
- Capable of using and managing Learning Management Systems, including the design of learning tactics, learning-related

reporting and content and user management.
- Capable of designing and implementing learning measurement frameworks.

Position Requirements

Specific to the leadership accountabilities of this role, the Manager, Organizational Learning should demonstrate the capability

**to**:

- Support the recruitment and retention of employees and provides inclusive leadership through performance and development

planning and general people leadership.
- Has proven hands on Learning and Development experience and skills in curriculum design, instructional design, and learning

program execution. Ideally having built learning programs from the ground up.
- Maintain ongoing, well-structured program and project plans and bring forward clear and concise learning and change

management risks, issues and status reports for review by HR leadership and other organizational leadership teams.
- Evaluate learning and development support requests and effectively respond through change management team support or

re-directing to alternative organizational channels.

learning programs and initiatives.
- Procure external contractors and/or learning technologies as required by HR leadership to support approved work intake.
- Demonstrate the ability to manage portfolios of activity and establish portfolio level frameworks for leadership alignment,

sponsorship effectiveness, readiness assessments, etc.
- Pro-actively coach and provide developmental feedback and recognition to team members.

of Learning & Development and an understanding of the relation of these to the responsibilities of the job. This specialized

training is typically recognized by an undergraduate degree and/or a professional designation in the specific field of Learning &
Development. Also recognized and equally valued is hands on experience in building and executing Learning and Development

programs

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