See more Collapse

Client Service Representative

1 month ago

Kingston, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.Job Location

Kingston-GardinersRd&Taylor Bl

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

We have other current jobs related to this field that you can find below

  • Certification Services Representative, Kingston

    3 weeks ago

    Kingston, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Client Service Representative

    7 days ago

    Kingston, Canada Paracel Laboratories Full time

    **About Us** Paracel Laboratories Ltd. (Paracel) is one of the oldest privately owned and operated environmental analytical facilities in Canada. We are a multidisciplinary analytical laboratory providing environmental and microbiological Indoor Air Quality services to the industry. Our strength is our people; the staff at Paracel is dedicated to...

  • Client Service Representative

    2 months ago

    Kingston, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    7 days ago

    Kingston, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 months ago

    Kingston, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Experience Representative

    2 weeks ago

    Kingston, Canada John's Auto Service Full time

    Job Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...

  • Client Service Representative

    2 weeks ago

    Kingston, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**:Kingston ProResp (Kingston, Ontario)** **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $23-24/hr **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...

  • Client Service Representative

    4 days ago

    Kingston, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 weeks ago

    Kingston, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Experience Representative

    5 days ago

    Kingston, Ontario, Canada John's Auto Service Full time

    Job Overview:We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction.Initial Duties: Greeting and interacting with clients Answering phone calls Scheduling appointments Invoicing and...

  • Client Representatives, Kingston

    3 weeks ago

    Kingston, Canada BDE Marketing Inc. Full time

    **Role Description**: - Develop a rapport with clients, demonstrating a friendly and helpful manner to put them at ease - Maintain a neat and clean appearance to represent a positive image of the organization and its brand at all times - Participate in training and professional development and put new skills to immediate and meaningful use - Foster a...

  • Client Service Associate

    6 days ago

    Kingston, Canada BMO Financial Group Full time

    67 Brock Street Kingston Ontario,K7L 1R8 Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. - Books meetings with new prospects and prepares introductory package for the prospect/referral. -...

  • Service Representative

    6 days ago

    Kingston, Canada THE EMPIRE LIFE INS. CO Full time

    **Service Representative**: **Location: In-Office: Kingston, ON** Empire life is looking to hire a Service Representative to join our Retail Operations team! **Why pursue this opportunity** **Our mission -** make insurance, investments and benefits simple, fast and easy for our customers. **Play an integral role**: - this is an opportunity that allows...

  • Client Service Representative Hourly

    5 days ago

    Kingston, Ontario, Canada CIBC Full time

    Nous construisons une banque axée sur les relations pour répondre aux besoins du monde moderne. Notre objectif est de recruter des individus talentueux et passionnés qui s'engagent à offrir un service client exceptionnel.À la Banque CIBC, nous valorisons vos forces et vos aspirations, vous donnant ainsi les moyens d'agir. Nous fournissons à notre...

  • Client Service Representative

    1 month ago

    Kingston, Canada CIBC Full time

    Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.  À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir. Les membres de notre équipe disposent de ce dont ils ont...

  • Client Service Representative

    3 weeks ago

    Kingston, Canada CIBC Full time

    Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.  À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir. Les membres de notre équipe disposent de ce dont ils ont...

  • Desk Services Representative

    3 weeks ago

    Kingston, Canada Queen's University Full time

    Desk Services Representative About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...

  • Client Services Coordinator

    3 weeks ago

    Kingston, Canada Epilepsy South Eastern Ontario Full time

    **Client Services Co-ordinator** **Position Title**:Client Services Coordinator **Job Classification**:35 Hours/week. Some evenings/weekend work may be required **Job Purpose**:To Support Persons affected by Epilepsy and Seizure Disorders **Reporting To**:Executive Director **Primary Duties and Responsibilities**: - Offer programs and services to...

  • Customer Service Representative

    5 days ago

    Kingston, Ontario, Canada Ministry of Public and Business Service Delivery Full time

    Note: Effective January 1st, 2024 the salary range for this position is $28.81 to $33.40 per hour in compliance with OPSEU Unified Bargaining Unit collective agreement provisions. The new rates, effective retroactive to January 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.At ServiceOntario,...

  • Client Services Coordinator

    5 days ago

    Kingston, Ontario, Canada Epilepsy South Eastern Ontario Full time

    Job Purpose: To Support Persons affected by Epilepsy and Seizure DisordersReporting To: Executive DirectorClosing Date: April 14, 2023Primary Duties and Responsibilities: Offer programs and services to individuals, families, and groups for ESEO Provide information, referrals, advocacy, and support to clients (nonmedical, supportive counseling), including...