Lead Restoration Technician

6 months ago

Richmond, Canada Platinum Pro-Claim Restoration Full time

**About Us**:
**Platinum Pro-Claim exists to help others in need by developing people, caring for the planet, building communities and restoring homes.**:
We’re also proud to call ourselves one of Canada’s best places to work, so you could say we’ll restore your faith in employers too.

What makes us different? We actually put our **employees first**

Whether it’s amazing perks like a fully functional **CrossFit gym**, or letting your **dog** join you at the office (seriously, there are so many dogs) to bigger things like providing serious **growth opportunities** and making sure you’re **appreciated & listened to**, you can trust that we’ll do right by you.

We’ve always done what’s best for our **people** because when you feel **supported**, you’ll better **serve our customers** and our **community**.

If you’re ready to be valued in a place where you can **legitimately grow**, while having a **fun** time doing it, we’re ready to hear from you.

**Don’t forget to check us out on all social platforms**:
**Job Summary**:
A Lead Restoration Technician plays a crucial role in coordinating and leading flood restoration projects while upholding our organization’s commitment to developing people, caring for the planet, building communities, and restoring homes. As a hands-on leader, you will oversee the execution of flood remediation activities, manage a team of technicians, ensure compliance with safety and environmental regulations, and foster positive relationships with clients and community stakeholders.

**Responsibilities**:

- Lead and supervise flood restoration projects from start to finish, ensuring adherence to project scope, timelines and quality standards.
- Conduct site assessments, evaluate the extent of water damage, and develop restoration plans.
- Coordinate and allocate tasks among the team, ensuring efficient workflow.
- Monitor project progress, identify and address any issues or obstacles and implement corrective measures as necessary.
- Foster a collaborative, supportive work environment that encourages professional growth and employee engagement.
- Provide ongoing training and development opportunities to enhance team members’ technical skills and knowledge.
- Ensure effective communication channels within the team and promote a culture of open dialogue and problem-solving.
- Serve as the primary point of contact for clients, establishing and maintaining strong working relationships.
- Uphold a high standard of customer service, ensuring client satisfaction.
- Promote our organization’s social purpose.
- Maintain the safety of workers and property on job sites.
- Planning labour needs with Dispatch and Project Manager teams.
- Ensure all documentation and reporting are completed by the end of the day.
- Adhere to applicable safety internal policies and province regulations, PPCR safe work practices and procedures, and promote a health and safety culture.
- Be environmentally conscious and focus on sustainable practices during restoration operations.
- Be proficient in applicable Flood Labourer and Flood Technician tasks.
- Maintaining a neat and orderly company vehicle if assigned.
- Assisting with other restoration repair aspects from time to time, such as drywall board-ups.

**Job Requirements**:

- 2 - 5 years of experience in the Restoration industry is preferred.
- 2 - 5 years working in the trades, construction or renovation industries.
- Pass a criminal background check and driver’s abstract check, to our approval.
- Participate in the on-call rotation.
- Be knowledgeable of local building code requirements.
- Excellent communication skills.
- Possess strong leadership abilities with previous experience in team management and coordination.
- In-depth knowledge of flood restoration techniques, equipment, and industry best practices.
- Effective communication skills, both verbal and written, enabling clear interaction with team members, clients, and different stakeholders.
- Strong problem-solving skills, with the ability to prioritize tasks, manage resources, and meet deadlines.
- Strong interpersonal skills, including conflict resolution abilities.
- Great time management abilities.
- Exposure to project management is preferred.
- Capable of lifting, pushing, and pulling a minimum of 50 lbs.
- Achieve Site Lead status as a Flood Technician
- Possess their WRT certification through IICRC.
- CCT, FRST, and AHERA certifications are all considered assets.

**Compensation**:
**_Wage: _**$30.00 - $35.00 per hour (based on experience)**:
**_ Benefits_**:
In a recent report from our Benefits Coordinator, Burton Financial Services, we were informed that we are in the **top 98% of employers for best benefits programs**. After a 3-month probationary period, some of the benefits we offer include:

- Free Extended Health and Dental Benefits.
- Paid Sick Days.
- Group Retirement Savings Plan (And RRSP Matching).
- Tuition Reimbursement.
- 24/7 On-site Gym.
- Cus

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