Clinic Receptionist

6 months ago

Winnipeg, Canada Aboriginal Health & Wellness Centre of Winnipeg, Inc. Full time

**Aboriginal Health & Wellness Centre**

**JOB DESCRIPTION**

Position Title: Receptionist

***:
Working under the general direction of the Director of Wellness, and in support of the staff of the Wellness Aboriginal Health & Wellness Centre, the Receptionist is responsible for providing a broad range of clerical services to both medical and non-medical staff, as well as initiating and maintaining effective and respectful services and interactions with members of the public accessing services. The Receptionist shall ensure that all activities are undertaken in a manner that is consistent with, and complementary to, the Vision Statement, the Principles and Values and the policies and procedures of the Aboriginal Health & Wellness Centre.

**DUTIES AND RESPONSIBILITIES**:

- Provide a welcoming environment and an effective interface with patients and constituents including basic telephone and personal triage, the assignment of medical appointments, the referral of patients to other Clinic staff for follow-up and the directing of individuals to other appropriate services or operational units within the Centre.
- Ensure that all patients to the Clinic receive and complete their annual Medicine Wheel Health Assessment form, assist them, where necessary, in entering all current patient medical and demographic information in an accurate and thorough manner, and accurately maintain the patient information / demographic data base in a timely manner.
- Maintain a thorough and accurate record of all incoming telephone messages, facsimile transmissions and correspondence and distributes this information in an accurate, timely manner.

**DUTIES AND RESPONSIBILITIES: Continued**
- Provide general clerical support, including the preparation and typing of correspondence, internal memoranda, reports, minutes of meetings and other related documents, including the reproduction and distribution to materials to designated staff members.
- Provide security for, and assists in the maintenance of, the Electronic Medical Records System in accordance with established standards of security and confidentiality.
- Maintain the general reception area on a daily basis including the stocking and presentation of medical and related brochures, magazines, publications, video presentations and other patient services.
- Other related duties that may be assigned.

**QUALIFICATIONS**:

- Possess a Medical Office Assistant certificate, or a combination of education and related experience deemed equivalent by the Centre.
- Demonstrated experience working within a medical office / clinic environment, with primary emphasis on effective direct patient interfacing and accurate record keeping.
- Demonstrated ability to perform multiple tasks concurrently within a fast-paced, high stress environment.
- Ability to communicate in an Aboriginal language(s) would be a definite asset.
- Demonstrated capacity to function effectively in a working team environment.

Preference will be given to Indigenous applicants (First Nations, Status, non-Status, Inuit & Metis).

Pay: From $16.34 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site childcare
- RRSP match

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Winnipeg, MB R3B 3G1: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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