Team Leader

6 months ago

Ottawa, Canada LEGO Full time

**Location**
- Ottawa, Ontario, Canada

**Job ID**
- 0000009783

**Category**
- Retail

**Retail Full Time Supervisor - Rideau Centre, Ottawa**

**Are you ready to join one** **of the most trusted brands in the world?**

Join the LEGO® Brand Retail team as a part-time Supervisor and be a role model as you provide a brand experience for our customers. This part-time Supervisor will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

**Experience the pride, commitment and shared sense of responsibility**
- Maximize profitable sales by the regular review of sales and margin information
- Assist to ensure that appropriate and effective space management techniques are utilized
- Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
- Ensure that all fixtures are fully replenished at all times
- Evaluate and communicates on competitors visual merchandising techniques, identifying opportunities to develop our business further
- Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines
- Motivate and develop a high performance team by sharing the LEGO Brand, Vision and Values

**Deliver inspirational retail experiences built on LEGO Brand values**

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. As a Supervisor for LEGO Brand Retail you are the face of our company. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.

**Do you have what it takes?**
- Leadership and/or management experience in a specialty retail store environment combined with a High School Diploma or General Education Degree (GED)
- Delivery of Employee training
- Cash handling and inventory/sales auditing
- Point of sale automated systems
- Merchandise maintenance and visual merchandising
- Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs

**Join the LEGO Brand Retail Team****

If you are confident that you have what it takes to succeed in this part-time role - and you share our commitment to inspirational leadership; use the APPLY NOW button above or below.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Core Responsibilities
- Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
- Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
- Complete orders for store and office supplies in line with guidelines and operating budgets
- Ensures money handling procedures are followed by all Sales Associates
- Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
- Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines

**What’s in it for you?**:
**Here are some of what to expect**:
**Family Care Leave** - We offer enhanced paid leave options for those important times.**Insurances** - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.**Wellness** - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.**Colleague Discount** - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.**Your workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. The hiring team will discuss the principles of our hybrid work model 'Best of Both', role eligibility and frequency with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imaginati

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