Guest Services Agent

7 months ago


Truro, Canada Inn on Prince Hotel and conference Centre Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- or equivalent experience
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Handle wake-up calls
- Provide customer service
**Computer and technology knowledge**:

- Multi-line switchboard
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Opera
**Security and safety**:

- Bondable
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
**Personal suitability**:

- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
**Long term benefits**:

- Other benefits
**Other benefits**:

- Free parking available
- On-site recreation and activities
- Parking available


  • Guest Service Agent

    6 months ago


    Truro, Canada Comfort Inn Truro - InnVest Hotels Full time

    .T**HE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Guest Service Agent

    6 months ago


    Truro, Canada Comfort Inn Truro - InnVest Hotels Full time

    .T**HE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Leasing Agent

    3 months ago


    Truro, Canada Split Rock Ptoperties Full time

    **Job Opportunity: Part-Time Leasing Agent** **Location**: Truro, Nova Scotia **Hours**: 4-6 hours per week Split Rock Properties is seeking a part-time Leasing Agent to assist with open houses and private showings for a new construction rental building. This role is perfect for a professional or mature student who can commit to early evenings and one...

  • Front Desk Clerk

    3 months ago


    Truro, Canada Stonehouse Motel and Julia's Lounge Full time

    ## Job Overview # Duties - Greet guests upon arrival and provide excellent customer service throughout their stay - Check guests in and out efficiently, handling payments and reservations - Assist guests with inquiries, requests, and information about the hotel and local area - Manage reservations and room assignments accurately - Maintain a clean and...

  • Banquet Porter

    7 months ago


    Truro, Canada Inn On Prince Full time

    **_JOB OVERVIEW_** Maintain daily service operations in _Bistro on Prince _restaurant and in the Banquet Department to ensure quality standards are met while delivering a guest experience that is unique and brings the Inn on Prince brand to life. At **Inn on Prince** we want our guests to relax and be themselves which means we need you to: - Be you by...

  • Banquet Porter

    6 months ago


    Truro, Canada Inn On Prince Full time

    **_JOB OVERVIEW_** Maintain daily service operations in _Bistro on Prince _restaurant and in the Banquet Department to ensure quality standards are met while delivering a guest experience that is unique and brings the Inn on Prince brand to life. At **Inn on Prince** we want our guests to relax and be themselves which means we need you to: - Be you by...

  • Collection Agent

    4 hours ago


    Truro, Canada Keltic Collections Full time

    Keltic Collections is looking for a highly motivated and career focused individual, who enjoys setting goals in a fast paced and rewarding work environment. We are in need of a person that is assertive, outspoken, and willing to take a stand on behalf of our client. You will be dealing with negative situations and at times difficult people. When challenged...

  • Agent Billing Clerk

    2 days ago


    Truro, Canada MBW Courier Inc. Full time

    MBW Courier Inc. (“MBW”), is a Nova Scotia-based company, servicing businesses across Atlantic Canada, offering same day delivery service, direct to consumer delivery, next day delivery service, dedicated service on demand and logistics through its nine strategically located terminals. MBW is part of the Municipal Group of Companies, which is a...

  • Agent Billing Clerk

    2 days ago


    Truro, Canada Municipal Group of Companies Full time

    MBW Courier Inc. (“MBW”), is a Nova Scotia-based company, servicing businesses across Atlantic Canada, offering same day delivery service, direct to consumer delivery, next day delivery service, dedicated service on demand and logistics through its nine strategically located terminals. MBW is part of the Municipal Group of Companies, which is a...


  • Truro, Canada Hampton Inn & Suites by Hilton Truro Full time

    Room Attendant (Housekeeping) - WEEKENDS! We are looking for an individual to join our Hampton Housekeeping team for Saturdays and Sundays. The position requires day time shifts and just the right person to give 100% Hamptonality to our guests while adhering to our Hilton Clean Stay procedures! **Areas of Accountability** - To clean rooms, storage areas...

  • Sales Agent

    6 months ago


    Truro, Canada Auto World Truro Full time

    **About us** Auto World Truro is a small business in Truro, NS B2N 1L5. Specializing in Automotive sales and financing. **Sales Agent** **Duties**: - Conduct outbound calls to potential customers to generate leads and sales opportunities. - Utilize warm calling techniques to engage with prospects and build rapport. - Identify and target specific markets...


  • Truro, Canada Hampton Inn & Suites by Hilton Truro Full time

    Housekeeping Supervisor PT/Room Attendant We are looking for an individual to join our Hampton Housekeeping team for Supervising every second weekend and Room Attendant during weekdays. The position requires day time shifts and just the right person to give 100% Hamptonality to our guests while adhering to our Hilton Clean Stay procedures! **Areas of...


  • Truro, Canada Nova Scotia Health Authority Full time

    **Req ID**:191404** **Location**:Northern** Zone, **Colchester East Hants Health Centre** **Department**:PS NZ People Services Admin** **Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1** **Management/Non Union** P**osition** **Posting Closing Date**:3-Dec-24** Nova Scotia Health is the largest provider of health services in Nova Scotia, with...


  • Truro, Canada MARUTI TRURO NS INC Full time

    Education: No degree, certificate or diploma - Experience: Will train **Work setting**: - Restaurant **Tasks**: - Prepare and serve specialty food at customers' tables - Describe menu items including daily specials for customers - Clear and clean tables, trays and chairs - Serve food and beverages - Take orders and relay to kitchen and bar staff - Assist...


  • Truro, Canada MARUTI TRURO NS INC Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Work setting**: - Restaurant **Tasks**: - Prepare and serve specialty food at customers' tables - Describe menu items including daily specials for customers - Clear and clean tables, trays and chairs - Serve food and beverages - Take orders and relay to kitchen and bar staff -...


  • Truro, Canada Tim Hortons Foundation Camps Full time

    Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-year, overnight camp experiences. Whether at camp or back home in their communities between visits—our youth work to build social, emotional, leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become...

  • Food Service Assistant

    2 months ago


    Truro, Canada Tim Hortons Foundation Camps Full time

    Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-year, overnight camp experiences. Whether at camp or back home in their communities between visits—our youth work to build social, emotional, leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become...


  • Truro, Canada Chow Family Restaurant Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Address customers' complaints or concerns - Prepare and serve specialty food at customers' tables - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Describe menu items including daily...

  • Breakfast Attendant

    7 months ago


    Truro, Canada Inn On Prince Full time

    Job Summary: We are seeking a reliable and friendly Breakfast Attendant to join our team at our hotel. As a Breakfast Attendant, you will be responsible for providing exceptional guest service and ensuring that our breakfast area is clean, well-stocked, and organized. **Responsibilities**: - Set up the breakfast area before guests arrive, ensuring that all...

  • Breakfast Attendant

    1 month ago


    Truro, Canada Inn On Prince Full time

    Job Summary: We are seeking a reliable and friendly Breakfast Attendant to join our team at our hotel. As a Breakfast Attendant, you will be responsible for providing exceptional guest service and ensuring that our breakfast area is clean, well-stocked, and organized. **Responsibilities**: - Set up the breakfast area before guests arrive, ensuring that all...