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Medical Office Assistant

1 month ago

Richmond, Canada CRC Health Centre Full time

**About CRC Health Centre**:
CRC Health Centre is a dynamic and innovative healthcare provider offering a wide range of health services. We pride ourselves on delivering patient-focused care in a welcoming and supportive environment.

**Job Overview**:
We are currently seeking dedicated Medical Office Assistants to join our team. This role involves assisting our healthcare professionals in their day-to-day tasks, facilitating effective communication, and ensuring that the clinic runs smoothly.

**Responsibilities**:

- Managing patient records and appointments using electronic medical records (EMR) system
- Coordinating patient flow within the clinic
- Facilitating communication between patients, healthcare professionals, and external providers
- Preparing and maintaining examination and treatment rooms
- Assisting with patient education under the direction of the healthcare professional
- Handling telephone enquiries, triage calls and arranging consultations
- Managing billing, including submission of claims and reconciliation
- Maintaining a clean, safe, and welcoming environment for our patients

**Qualifications**:

- Minimum of 1 year experience in a similar role, preferably in a specialist practice
- Proficiency in using EMR systems, preferably the Plexia EMR
- Strong communication and organizational skills
- Ability to multitask and manage time effectively
- Excellent customer service skills
- High level of professionalism and ethics
- Adhere to all clinic policies and procedures, as well as privacy and confidentiality rules as per the Health Information Protection Act

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

CRC Health Centre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $20.00-$24.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- MOA: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Cantonese (preferred)

Work Location: In person