Account & Program Manager

2 weeks ago

SaintLaurent, Canada Promark Electronics Inc. Full time

_Promark Electronics is a manufacturer of custom electronics for OEMs since 1987. We manufacture products such as wire harnesses, custom cable, electromechanical assemblies, and full system assemblies/box builds. Servicing customers globally, in a wide variety of industries including E-mobility, Industrial technology, Medical devices, Aerospace and Space, and Defense._

**Job Title**:Account &Program Manager

**Reporting to**: VP Manufacturing & Sales Operations

**Role Definition**:
**Responsibilities**
- Work hand in hand with business development to ensure proper customer program development.
- Support development of new and existing customers
- Build and coordinate execution of customer quotes between various departments
- Responsible for planning, production and delivery of products to meet the ongoing requirements of customers
- Ensure Production activities adhere to master schedule
- Collaborate with several departments to ensure complete follow-up on proposals, program deliverables and issue resolutions, while ensuring that the information is accurately transmitted to the customer
- Provide advanced technical support both for internal and external customers as well as vendors
- Work with customer forecasts and Promark planning and procurement team to ensure materials are received on time
- Monitor and expedite customer orders; liaise on a regular basis with several departments to ensure smooth order flow and on time delivery
- Update ERP system
- Support outside sales reps and agents
- Play an active role in external customer visits
- Perform other duties as required

**Required Qualifications**:

- Demonstrated experience in Project Management or similar position
- Bilingual (English & French) with excellent communication skills
- Excellent interpersonal and problem solving skills, creativity and ability to engage various teams
- Dynamic, driven and wiling to learn with the ability to work in a fast-paced, changing environment
- Capacity to manage priorities in a context of multiple and complex project deliveries
- Ability to travel occasionally to develop targeted customers
- Experience with ERP systems an asset
- Experience in aerospace, telecommunication, oil and gas, defence, industrial equipment, automotive and medical environment an asset
- Strong computer literacy

*Working Schedule is Monday to Thursday from 8:00am to 4:30pm and Friday from 8:00am to 2:15pm.

**Job Types**: Full-time, Permanent, Casual

**Salary**: From $1.00 per year

**Benefits**:

- Casual dress
- Company events
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Saint-Laurent, QC H4T 1E5: reliably commute or plan to relocate before starting work (preferred)

**Language**:

- French (preferred)

Work Location: One location

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