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Program Manager

3 months ago

SaintLaurent, Canada Promark Electronics Inc. Full time

**Job Title**:Account & Program Manager

**Reporting to**: Director of Sales Operations

**Role Definition**:
We are seeking a driven Program Manager with a passion for project management and an interest in technical products to be responsible for all phases of the sales cycle from initial product scope definition to final delivery of the project and continued customer satisfaction.

**Responsibilities**
- Work hand in hand with business development to ensure proper customer program development.
- Build and coordinate execution of customer quotes between various departments
- Responsible for planning, production and delivery of products to meet the ongoing requirements of customers
- Ensure Production activities adhere to master schedule
- Collaborate with several departments to ensure complete follow-up on proposals, program deliverables and issue resolutions, while ensuring that the information is accurately transmitted to the customer
- Provide advanced technical support both for internal and external customers as well as vendors
- Work with customer forecasts and Promark planning and procurement team to ensure materials are received on time
- Monitor and expedite customer orders; liaise on a regular basis with several departments to ensure smooth order flow and on time delivery
- Update ERP system
- Support outside sales reps and agents
- Play an active role in external customer visits
- Perform other duties as required

**Required Qualifications**:

- 3-5 years demonstrated experience in Project Management
- 3-5 years Technical Sales or similar position in a **manufacturing environment**
- Bachelor’s Degree in Electrical, Mechanical or Industrial Engineering
- Bilingual (English & French) with excellent communication skills
- Excellent interpersonal and problem solving skills, creativity and ability to engage various teams
- Dynamic, driven and wiling to learn with the ability to work in a fast-paced, changing environment
- Capacity to manage priorities in a context of multiple and complex project deliveries
- Ability to travel occasionally to develop targeted customers (Quebec, Ontario, Maritimes, Eastern US)
- Experience with ERP systems
- Experience with electronics, cable, connectors, electrical components

**Asset Qualifications**:

- PMP certification
- Experience in aerospace, telecommunication, oil and gas, defence, industrial equipment, automotive and medical environment an asset
- Experience with cable harnesses and electrical/electronic control panels
- Strong computer literacy
- Good working knowledge of CAD systems and word processing/spreadsheet software’s. (solidworks, Autocad, other harness design software’s)
- Salesforce experience

**Salary**: $1.00 per year

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Saint-Laurent, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Project management: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: One location