Head of Operations

3 days ago


Vancouver, Canada Electronic Arts Full time

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**WE MAKE FUN...FUNNER.**

**We are Full Circle, and we're all about having fun and making great games that people want to play with their friends. As the developers of Skate, we are set to deliver an experience that embraces and builds upon everything our community found special about the previous games. We believe in creating an inclusive world inside and outside of our games for our players and our team. As a geo-diverse studio, our team members around the globe can either work from home, in the office or a hybrid of both.**

**We are looking for a Head of Operations to join the Full Circle leadership team and help us deliver amazing games and improve all aspects of our Studio.**

**Head of operations - SKATE**

**Role TLDR**:

- Hire and Grow Awesome People
- Promote Studio Culture
- Deliver Studio Long-Term Vision
- Improve Processes and Execution

**RESPONSIBILITIES**
- Partner with the Studio GM to recruit, grow, and support a world class creative team.
- You will promote studio culture, morale, training and help support the studio.
- Partner with Finance and the Studio GM on a 5 year studio vision, financial plan and games portfolio.
- Accountable for the execution, process improvements and development oversight for Full Circle Studio projects.
- Support and guide decisions and around the balance between quality/time/cost and directing the project team accordingly.
- Partner with Studio GM to ensure we have career development and succession planning for the important leadership roles in the studio.
- Develop and publish Studio KPI's that track project quality, delivery, and financial status and risks.
- Partner with Studio GM to review product resources and execution plans to support a geodiverse studio.
- Lead change management strategies for Studio programs whether through town halls, reviews, workshops or other inclusive methods.
- Mentor direct reports including Manager of People and Culture and Development Directors.
- Conduct phase and milestone reviews with the game teams according to development schedule; ensuring delivery, making sure the leadership team has a strategy to accomplish important milestones and identifies main risks and mitigation/contingency strategies.

**REQUIREMENTS**
- 10+ years of operations and leadership experience
- Can prepare and present high impact business cases, analyses, and recommendations to the leadership team.
- Proficient change management skills, ability to challenge and contribute to development leadership
- Shape and run operational activities of the studio teams and set clear targets to achieve studio goals.

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.



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