New Patient Coordinator

4 weeks ago


Aurora, Canada Corus Orthodontists Full time

Come and join our team today and deliver exceptional patient experiences.

Aurora Orthodontics is looking for a passionate and energetic New Patient Coordinator to join our well-established practice in Aurora, ON.
At Aurora Orthodontics, our team works closely together to create an exceptional patient experience. We are passionate about helping our team members reach their full potential. This role provides a unique opportunity to elevate and advance both your skills and your career.

**About the role**:
The New Patient Coordinator is a key member of the administrative team, accountable for creating positive patient experiences, managing patient files, and ensuring the optimization of patient flow. The New Patient Coordinator works diligently to provide as much consistency of care as possible while meeting the scheduling requirements of the Doctor, the clinical staff, and the patients. Frequently problem-solving, the New Patient Coordinator is the central point of contact for patients and families, the clinical team, and referral sources.

**What you will benefit from**:

- Being part of a collaborative and engaging team that prioritizes employee development.
- No weekends, promoting work life balance.
- A competitive total rewards package with an employee benefits program that includes extended health coverage, PLUS an additional health spending account and an employee & family assistance program.
- Uniform allowance & free parking
- Being a part of the Corus Orthodontist family. We are a dynamic group of practices across North America with over 50+ practices and 850+ team members who believe in preserving and evolving our specialty of orthodontics and protecting the integrity of the patient-doctor relationship.
- Complimentary orthodontic treatment and post-orthodontic service coverage for permanent team members and their immediate family members

**What you will be doing - key responsibilities**:

- Greet patients as they arrive and make them feel welcome.
- Book appointments for new and returning patients utilizing the appropriate scheduling templates.
- Ensure that the schedule accounts for the appropriate amount of Doctor time, filling openings as necessary and discussing any major changes with the clinical team.
- Manage patient statuses and ensure that appointments are booked or archived accordingly.
- Enter relevant patient information into the computer and file all incoming correspondence and x-rays once they have been scanned.
- Manage active patient files and archive files for patients who are no longer in treatment.
- Confirm that appointment reminders are being sent out, follow-up with unconfirmed appointments, and reschedule no-shows.
- Take payments received at the front desk, post them, and provide receipts to the patients.
- Answer the telephone to direct calls, take messages, assist with patient emergency calls and answer general inquiries; follow-up on messages left during Clinic closures.
- Assist with maintaining the front desk and waiting area, including managing magazine subscriptions, seasonal decorations, and general tidying.
- Be an active participant in staff meetings and committee meetings.
- Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation.
- Perform other tasks as assigned by the Doctor and Practice Manager.

**Other Information**:

- Wage: $21-23/hr
- Shift: Mon, Tues, Thurs, and Fri from 8:00 am - 6:00 pm.

**About you**:

- You are an excellent communicator who brings enthusiasm and passion to every interaction.
- You enjoy organization and planning.
- You thrive on the challenge of managing competing priorities.
- You care about providing excellent customer service and positive patient experiences.

**What you bring - qualifications**:

- 1 year of administration experience within a dental office setting
- Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
- Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
- Keen attention-to-detail and time management skills.

**How to Apply**:
CAD



  • Aurora, Canada Aurora Orthodontics Full time

    **Aurora Orthodontics **is looking for a passionate and energetic **New Patient Coordinator **to join our well-established practice in Aurora, ON. At Aurora Orthodontics, our team works closely together to create an exceptional patient experience. We are passionate about helping our team members reach their full potential. This role provides a unique...


  • Aurora, Canada Corus Orthodontists Full time

    Come and join our team today and deliver exceptional patient experiences. Aurora Orthodontics is looking for a passionate and energetic New Patient Coordinator to join our well-established practice in Aurora, ON. At Aurora Orthodontics, our team works closely together to create an exceptional patient experience. We are passionate about helping our team...


  • Aurora, Canada Corus Orthodontists Full time

    Come and join our team today and deliver exceptional patient experiences. Aurora Orthodontics is looking for a passionate and energetic New Patient Coordinator to join our well-established practice in Aurora, ON. At Aurora Orthodontics, our team works closely together to create an exceptional patient experience. We are passionate about helping our team...


  • Aurora, Canada Skyview Family and Cosmetic Dentistry Full time

    We are seeking a kind, caring and positive -minded Client Care Coordinator to join our patient - focused team. A strong knowledge of dental procedures and dental office administration is required. A minimum of 5 years experience is recommended. **Salary**: $24.00-$30.00 per hour Schedule: - Monday to Friday


  • Aurora, Canada All Smiles Dental Full time

    Beautiful transformational dental office located in Aurora hiring a patient relations coordinator No dental experience is required however it is an asset The right person is well put together, friendly, has a positive energy, can form excellent relationships, believes report with your team and patients is the most important thing, and is social media...


  • Aurora, Ontario, Canada promisehealth Full time

    About Promise HealthcarePromise Healthcare is a Federally Qualified Health Center (FQHC) dedicated to improving the health of the community through treatment, prevention, and education. We serve all patients regardless of their ability to pay for services and provide robust patient support and enabling services.Job DescriptionThe Medical Assistant will be...


  • Aurora, Ontario, Canada promisehealth Full time

    At Promise Healthcare, our mission is to improve the health and well-being of the diverse communities we serve by providing high-quality, equitable healthcare to people of all ages. Our vision is to be a catalyst for positive change, shaping a future where healthcare is not a privilege but a fundamental right for every person and no one is left behind.Be a...

  • Care Coordinator

    4 weeks ago


    Aurora, Canada Lifemark Health Group Full time

    **Care Coordinator - Lifemark Health Group** **Saturday Coverage** The **Care Coordinator **is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly,...

  • Care Coordinator

    15 hours ago


    Aurora, Canada Lifemark Health Group Full time

    **Care Coordinator - Lifemark Health Group** **Saturday Coverage** The **Care Coordinator **is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly,...

  • Treatment Coordinator

    4 weeks ago


    Aurora, Canada Corus Orthodontists Full time

    Come and join our team today and deliver exceptional patient experiences. Aurora Orthodontics is excited to add a driven and passionate Treatment Coordinator to our well-established practice in Aurora, ON. At Aurora Orthodontics, our team works closely together to create an exceptional patient experience. We are passionate about helping our team members...


  • Aurora, Ontario, Canada promisehealth Full time

    About Promise Healthcare:Promise Healthcare is a Federally Qualified Health Center (FQHC) dedicated to improving the health of the community through treatment, prevention, and education. Our mission is to provide high-quality, equitable healthcare to people of all ages.We serve all patients regardless of their ability to pay for services and provide robust...

  • Clinic Coordinator

    2 weeks ago


    Aurora, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...

  • Dental Receptionist

    4 weeks ago


    Aurora, Canada Dentistry in Aurora Full time

    Modern progressive dental office looking for a full time Front Desk Coordinator. Must have excellent command of English ( oral and written ) Excellent communication skills, be organized and able to multi-task. Experience with Dentrix is an asset. Only two evenings, no weekends. Minimum 37 to 40 hours per week. Assisting experience is an asset. **Salary**:...

  • Dental Receptionist

    3 weeks ago


    Aurora, Canada Dentistry in Aurora Full time

    Modern progressive dental office looking for a full time Front Desk Coordinator. Must have good command of English, excellent communication skills, be organized and able to multi-task. Experience with Dentrix is an asset. Only two evenings, no weekends. Minimum 37 to 40 hours per week. Assisting experience is an asset. **Salary**: $20.00-$25.00 per...

  • Dental Receptionist

    17 hours ago


    Aurora, Canada Dentistry in Aurora Full time

    Modern progressive dental office looking for a full time Front Desk Coordinator. Must have excellent command of English ( oral and written ) Excellent communication skills, be organized and able to multi-task. Experience with Dentrix is an asset. Only two evenings, no weekends. Minimum 37 to 40 hours per week. Assisting experience is an asset. **Salary**:...


  • Aurora, Canada Dentistry on Church Full time

    **Responsibilities**: - Maintain contact and schedules for the executive team. - Ability to work autonomously and independently. - Manage and coordinate day-to-day office operations and activities. - Maintain filing systems and record keeping. - Schedule daily operations. - Work closely with senior executives. - Manage office supplies. - Communicate and...


  • Aurora, Canada Hollister Incorporated Full time

    **We Make Life More Rewarding and Dignified** **Location**: Ontario **Department**: **Summary** The Secure Start Program Coordinator supports patients immediately following ostomy surgery (up to 1 year post hospital discharge). The goal is help these patients overcome common challenges in the journey toward independent life with an ostomy. The role is the...

  • Client Coordinator

    6 days ago


    Aurora, Canada York Hearing Clinic Full time

    **Company description** York Hearing Clinic is a locally owned, award winning hearing clinic located in Newmarket and Aurora. We have been proudly serving the community with exceptional hearing care for over 10 years. We pride ourselves on being a small, fun, family team, where our staff is just as important as our patients. **Job description** The...

  • Edi Coordinator

    2 weeks ago


    Aurora, Canada Axiom Group Inc. Full time

    **Where does the **_**EDI Coordinator**_ **fit in?** As the EDI Coordinator, you will be responsible for all in-house proprietary systems, ensuring reliable and effective EDI operations. The coordinator will replicate what is done with the translator and import documents directly into or out of proprietary software. Working as part of a small and dynamic IT...

  • Event Coordinator

    4 weeks ago


    Aurora, Canada Royal Venetian Mansion Full time

    **Event Coordinator** Royal Venetian Mansion is a full-service event management and marketing firm that specializes in weddings, corporate events, social events, and other special events. We have been providing this kind of services for over 20 years. We are a team of professionals who are dedicated to providing our clients with the best possible...